Customer Strategy Manager

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Hours: Part time, Full-time, Flexible working 

The role of Customer Strategy Manager offers the opportunity to lead change within a world leading organisation at an exciting time of transformation. The transition of our core navigation market from paper to digital has required our organisation to reinvent itself. Our strategic goal to become a data service provider to a wider range of users in a variety of markets requires further evolution and requires that we think carefully about which markets we target, who our customers are, what they need, and how we deliver and add value for them. 

We are looking for a Customer Strategy Manager who will play an integral role in shaping the way we identify opportunities, deliver new services, innovate and create value.  They will also help to monitor progress and manage risk across the Customer Division and will take the lead on cross-cutting initiatives that require coordination between multiple teams. 

The Customer Strategy Manager will have knowledge of UK government and in particular the key stakeholders for the UKHO. They will also be experienced in developing business plans and strategies and will have strong conceptual, project management and team working skills in order to translate strategy, targets and customer needs into requirement statements and develop project proposals and business cases.

In return 

UKHO is a great place in which to explore your career potential. While our projects are career-defining, the work/life balance that we can offer you is equally exceptional. From flexitime, flexible working, an award-winning office environment and a generous annual leave allowance of 34.5 days including public holidays, the opportunities open to you here are hard to beat. 

About the UK Hydrographic Office 

The UK Hydrographic Office is an executive agency, sponsored by the Ministry of Defence. We work with a wide range of data suppliers and partners, surveying and charting the world's oceans in order to develop and serve world leading software and data solutions to commercial shipping companies, navies and maritime organisations. Our products ensure safe navigation and global trade efficiency and support other marine activities, including economic development, environmental protection, resource exploration and utilisation, scientific research and security and defence. 

For a full job description, including the assessment criteria, please click the apply button to be taken to our website.  

Closing date: 23:55 on 14th March 2021. 

UKHO embraces diversity and promotes inclusion and equality of opportunity. We are a Disability Confident employer, which includes offering a guaranteed interview to candidates with disabilities, providing they meet the minimum selection criteria.