Technical Support Analyst - Hedge Fund

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Technical Support Analyst London to £85k

Technical Support Analyst (Windows Citrix VMWare). Hedge Fund with multi-billion dollars under management is seeking a Technical Support Analyst with a broad range of Windows based experience to join a small dedicated team. This is more than a support role; you'll be mainly focussed on project work.

Daily responsibilities could include monitoring complex in-house systems; managing a large Citrix estate, Active Directory and Microsoft Exchange; looking after Citrix; VMWare ESX virtual infrastructure; desktop upgrades and deployments; server upgrades and deployments; server and workstation hardware, diagnostics and repair; backup infrastructure and disaster recovery plans; automated software packaging and build systems as well as writing PowerShell and Python scripts to automate daily tasks. You'll focus on engineering tasks with Application / User Support taken care of by a different team.

The company prides itself on innovation and the quality of its technology; you'll be supported to reach your full potential and progress your career with tailor made training and paid for industry certifications.

There's currently a remote interview and onboarding process as well as the ability to work from home; in time you'll be based in a fantastic Central London office with a professional yet friendly, collaborative and social environment with casual dress code and a good work / life balance with continued flexibility.

Requirements:

Experience of working in a similar position

Experience of Windows 7/10 desktop and Windows 2012/2016 Server, server and workstation hardware, Citrix, Active Directory, PowerShell, backup infrastructure, Linux infrastructure, networking and major desktop applications such as Microsoft Office

You have strong problem solving and analysis skills

Excellent communication skills

Degree educated, Computer Science preferred

Drive, passion and motivation to succeed

As a Technical Support Analyst you will earn a competitive salary (to £85k) plus bonus and benefits package including 25 days holiday, pension, subsidised gym membership and much more.

Apply now to find out more about this Technical Support Analyst opportunity.