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Product Support Engineer (Software / Hardware)

Premium Job From Rise Technical Recruitment Ltd
Recruiter: Rise Technical Recruitment Ltd
Listed on: 19th February
Location: Edinburgh
Salary/Rate: £40,000 - £50,000
Type: Permanent
Start Date: ASAP

£40'000-£50'000 + Progression + Training + Bonus + Flexi work + 32 holiday + Healthcare Edinburgh, Scotland Are you from a hardware / software product support background and looking for a new challenge within a booming industry offering huge career scope and full product training? Opportunity for a passionate engineer that is looking for a change of industry where you will become the 'go to' expert on emerging technology for rapidly expanding global business! Established 13 years ago and now over 100 staff, this is a highly niche and technically fascinating business that works with the world leaders within a booming market sector! Driven purely by innovation, technology and their staff, this is a business that understands the value of looking after the individuals that contribute to the businesses success and does this through a collaborative, progressive and friendly environment creating an elite hub for specialist engineers to thrive. As a Product Applications / Support engineer you will join the company and undergo full product training with a view to develop you into the 'go to' product expert focused on providing technical solutions and support to customers on a complex product range. This is a varied role combining a passion for software and hardware mixed with customer interaction. A degree of travel will be expected. Perfect opportunity for someone who is motivated by technology but also like the idea of customer interaction in a business that will support and encourage personal development and progression! The role; * Become the 'go to' product expert for their customers (Hardware / software product) * Developing custom automation scripts for customers using Python * Working with product design team to investigate issues and influence changes * Build relationships with the sales team to provide tech support * Some Travel will be involved - Trade fairs, plug-fests, customer visits to promote products. * Product Training available The person; * From a hardware and software product background (Any industry) * Educated to degree level in Physics, Engineering, Computer Science or equivalent. * Programming or scripting experience * Looking for a technical role involving customers interaction. * Passionate about cutting edge technology *Looking to join a friendly, collaborative and social business to build a career

Contact Name: Richard Leng
Reference: TJ/711/BBBH104255ss_1613739466
Job ID: 2900209

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