Job Purpose and Mission

As a programme manager for EMEA Technology you are accountable to deliver into service complex technology solutions for retail, digital, and enterprise business systems. Works closely with product owners, architects, business stakeholders, technology leadership, vendors, and PMO. Responsible for managing supplier deliverables and internal assigned matrixed teams to plan and execute deployments of both hardware and software to the EMEA region.

 
Summary of Key Responsibilities        

• Manage large programmes as assigned, and manages individual projects when needed
• Work with product teams, architects, business stakeholders to deliver technology solutions.
• Monitors and tracks programme and project financials, costs, budgets, resourcing, and project risks.
• Ensures that technology programmes and projects are delivered on time and within budget.
• Tracks and works to mitigate project and programme risks 
• Works with the PMO to submit required status reports, dashboards
• Submits and tracks Capital Funding Requests

Key Contacts/Relationships

Key Contacts - Internal

• EMEA technology team
• EMEA project leads
• EMEA technology leadership team
• EMEA market teams and leadership
• EMEA and market teams functional leadership    

Key Contacts - External 

• External vendors
• External consultants
• Licensee technology leadership 

Knowledge, Skills and Experience

• Success of delivering complex technology projects 
• Strong understanding of technology architecture
• Articulate at sharing complex technology concepts with a non-technical audience
• Strong budgeting, planning, and project financial acumen
• Customer and business relationship management
• Stakeholder management
• Ability to communicate clearly and concisely, both orally and in writing
• Strong analytical/Excel skills
• Ability to lead and influence others
• Ability to work cross-functionally and in a matrixed organization
• Excellent project management skills

This job description is only a summary of the typical functions of the role and is not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties that may be required. Management reserves the right to amend the responsibilities, tasks, and duties of the jobholder as dictated by business requirements. 

Starbucks is committed to building an inclusive and diverse workforce .  All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.