SAP Business one IT Manager

This job has now expired please search on the home page to find live IT Jobs.

IT Manager Role and ResponsibilitiesKey ResponsibilitiesOverall management of SAP Business One ERP system and service delivery, including scoping and delivering platform improvements.Responsible for technical management of Channel Advisor, PeopleVox WMS, carrier management software and all associated integrations. Development and management of existing and new e-commerce marketplace integrationsImprove current marketplace integrations by enhancing business processes and master data quality.Scope and deliver new reports and business intelligence tools for the business, ensuring accuracy of data.Working with 3rd party vendors where required to delivery upgrades, system maintenance, and other improvement projects.Management on premise and public cloud network estateManagement of the IT team workload and prioritiesTechnical RequirementsRequired SkillsExcellent knowledge of MS SQL Server, SAP Busines One (9.3) and Boyum Usability Package.Advanced T-SQL Knowledge of Power BI or another business intelligence platformManagement of virtualised Windows Server environments, including basic security and networkingExperience developing software using an Object Orientated languageAbility to develop software using third party APIs and webservicesDesirable SkillsExperience developing applications in C# would be an advantageSQL Server Integration Service - creation and maintenance of integration packagesExperience of the Microsoft Azure stack, or another cloud platform, ideally including Azure Function and Logic AppsMicrosoft Power AppsExperience Required Ideally you will have previous experience working within an e-commerce or retail business, and be able to demonstrate a general awareness of order management, warehouse management and product data management best practices.You should have experience managing an IT function within a SME, including management of core business applications such as ERPYou have experience of migrating and managing core IT services using public and private cloud services. Detailed IT Service Management responsibilitiesSchedule and run regular checks on network and data security.Ensure Backups are in place, running and are restorable.Ensure security of data, network access and backup systems.Own the QCS IT Disaster Recovery Plan and provide the technology to support it.Ensure all IT Procurement is cost effective and timely.Manage, track and maintain the organisation's IT AssetsManage relationships with vendors.Develop and implement IT policies and best practice guides for the organisation.Design training programs and workshops for staff (including Security training).Schedule and conduct regular system and user audits.Ensure all Desktop, Infrastructure and Application Setup and Support issues are responded to and resolved in a timely fashion.Schedule, run and share regular operation system reports with senior members of the team.Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations, and outages.Manage and report on the allocation of the IT budget.Lead and manage team member and identify training needs.Detailed Reporting & data analysis responsibilitiesCreate, modify and generate required reports using SAP B1 (Query manager, Crystal) and Power BI. Create data dashboards and visualisations using Power BI and other toolsGather new reporting requirements. Create and design best-practice data solutions that support business reporting tasks Create and maintain SQL objects such as views, stored procedures, functions, common table expressions and SQL Agent jobs Maintain documentation for the different reporting processes in place Liaise with business managers and develop ways to improve how teams currently operate with regard to data management Support existing datasets and reports and contribute as required to the analysis, specification and development of reports and datasets to meet the needs of the business Query databases and produce information for end users in response to ad hoc helpdesk requests Optimize SQL server queries to efficiently and quickly retrieve dataDetailed SAP B1 and integrated application requirements Provide end user support, ensuring follow-up, resolution and closure of issues. Provide support to maintain the accuracy of SAP transactions, Master Data, and Inventory.Provide training to users where required.Recommend process or system changes to enhance system and operational efficiency.Develop B1 Usability customisations and manage existing customisations as required by the business