Application Support Engineer 2nd line
£25000 - £30000
This job has now expired please search on the home page to find live IT Jobs.
Application Support Engineer London to £30k
Application Support Engineer (Windows / Linux Microsoft Office 365) *Remote Interview WFH*. Would you like to work on cutting edge security / encryption products and progress your career within a friendly and informal team environment?
You could be joining a successful and expanding Cyber Security software house that provide encryption and information security products to a range of finance, government, defence, law enforcement and pharmaceutical companies.
As an Application Support Engineer you will provide 2nd line support to clients and partners reporting technical issues via email, phone and web. You'll be responsible for accurately logging tickets; performing initial debugging and testing of issues and resolving those that do not require escalation. You'll be working with a modern tech stack, continually learning and progressing your career.
The company is able to offer a remote interview and onboarding process; in time you will be joining an international team, working in a relaxed software house environment (i.e. non-corporate, casual dress, table football), in Central London offices - with some continued flexibility to work at home.
Degree educated, Computer Science preferred
Commercial experience in a similar application support / technical support role
Good working knowledge of both Windows and Linux OS
Good knowledge of Microsoft Office 365
Logical mindset with a love of problem solving
Ability to multi-task and prioritise tasks
Genuine enthusiasm for technology with a strong desire to learn and improve
Collaborative with strong communication skills
Nice to have: Cloud experience (AWS, Azure); Terraform
As an Application Support Engineer you will earn a competitive salary (to £30k) plus benefits.
Apply now to find out more about this Application Support Engineer (Windows / Linux Microsoft Office 365) opportunity.