Application Support Engineer 2nd line


Premium Job From Client Server

Recruiter

Client Server

Listed on

3rd February 2021

Location

London

Salary/Rate

£25000 - £30000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Application Support Engineer London to £30k

Application Support Engineer (Windows / Linux Microsoft Office 365) *Remote Interview WFH*. Would you like to work on cutting edge security / encryption products and progress your career within a friendly and informal team environment?

You could be joining a successful and expanding Cyber Security software house that provide encryption and information security products to a range of finance, government, defence, law enforcement and pharmaceutical companies.

As an Application Support Engineer you will provide 2nd line support to clients and partners reporting technical issues via email, phone and web. You'll be responsible for accurately logging tickets; performing initial debugging and testing of issues and resolving those that do not require escalation. You'll be working with a modern tech stack, continually learning and progressing your career.

The company is able to offer a remote interview and onboarding process; in time you will be joining an international team, working in a relaxed software house environment (i.e. non-corporate, casual dress, table football), in Central London offices - with some continued flexibility to work at home.

Requirements:

Degree educated, Computer Science preferred

Commercial experience in a similar application support / technical support role

Good working knowledge of both Windows and Linux OS

Good knowledge of Microsoft Office 365

Logical mindset with a love of problem solving

Ability to multi-task and prioritise tasks

Genuine enthusiasm for technology with a strong desire to learn and improve

Collaborative with strong communication skills

Nice to have: Cloud experience (AWS, Azure); Terraform

As an Application Support Engineer you will earn a competitive salary (to £30k) plus benefits.

Apply now to find out more about this Application Support Engineer (Windows / Linux Microsoft Office 365) opportunity.

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