Support Engineer 2nd line - Windows / Linux

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Support Engineer London to £30k

Support Engineer (Windows / Linux Microsoft Office 365) *Remote Interview WFH*. Would you like to work on cutting edge security / encryption products and progress your career within a friendly and informal team environment?

You could be joining a successful and expanding Cyber Security software house that provide encryption and information security products to a range of finance, government, defence, law enforcement and pharmaceutical companies.

As a Support Engineer you will provide 2^nd line support to clients and partners reporting technical issues via email, phone and web. You'll be responsible for accurately logging tickets; performing initial debugging and testing of issues and resolving those that do not require escalation.

The company is able to offer a remote interview and onboarding process; in time you will be joining an international team, working in a relaxed software house environment (i.e. non-corporate, casual dress, table football), in Central London offices - with some continued flexibility to work at home.

Requirements:

Degree educated, Computer Science preferred

Commercial experience in a similar technical support / application support role

Good working knowledge of both Windows and Linux OS

Good knowledge of Microsoft Office 365

Logical mindset with a love of problem solving

Ability to multi-task and prioritise tasks

Genuine enthusiasm for technology with a strong desire to learn and improve

Collaborative with strong communication skills

Nice to have: Cloud experience (AWS, Azure); Terraform

As a Support Engineer you will earn a competitive salary (to £30k) plus benefits.

Apply now to find out more about this Support Engineer (Windows / Linux Microsoft Office 365) opportunity.