Software Services Analyst

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Software Services Analyst

Would you like to play a key role in supporting the Software Services team by using your strong analytical and interpersonal skills? We currently have a vacancy for a Software Services Analyst.

As a Software Services Analyst, you will be ensuring that the Asset Vision Software within BAE Systems is fully managed. You will be enaging with stakeholders of the Asset vision software to ensure that support and required information is provided. You will also be working with software data to produce reports for a range of internal customers. You will also work closely with the software vendor to ensure it is kept up to date and any issues or tickets are managed to resolution.

This role will provide you with the opportunity to build on your experience gained within an IT support/service environment or your recent degree qualification. You will also gain a wider exposure to the business through working with senior stakeholders, being able to engage with all business groups across BAE and gain an understanding of what they do.

Your main responsibilities as a Software Services Analyst will involve:

Manage Asset Vision, including: report productions, issue resolution, data manipulation and user management.

Engage with Stakeholders of Asset Vision and provide them information and support where required.

Support the upgrading of the software by the vendor and ensure the Business groups are aware of any issues.

Work Closely with the vendor to track issues and tickets and ensure resolution.

Various reporting and manipulation of data for consumption by internal customers, including management and security.

Your skills and qualifications as a Software Services Analyst:

Essential:

Good logical skills that can be applied to data

Excellent interpersonal skills and willingness to learn

A keen interest in IT and experience within an IT support/service desk environment would be highly desirable

Desirable:

Knowledge/Understanding of databases.

Some experience in using SAM toolsets e.g. Scalable Asset Vision

What we're looking for in you:

You will be a proactive individual with excellent interpersonal and communication skills, this will allow you to manage and influence stakeholders across the business. You will do this through demonstrating your self-motivation, tenacity and ability to manage and prioritise your own workload.

Location: Farnborough or The Strand - Preston

Salary: £26,000+ dependent on experience

Benefits: Our employees receive an excellent benefits package which includes a competitive pension scheme, enhanced annual leave allowance and a Company contributed Share Incentive Plan. We also offer a range of additional benefits such as flexible working, an employee assistance programme, Cycle2work and many local and national employee discounts. Some employees may also be eligible for an annual incentive.

BAE Systems

BAE Systems is one of the world's leading global defence, security and aerospace companies. We work at the cutting edge of technology, creating more than 100 new inventions every year for customers in over 100 countries.

Shared Services

If you'd like to make a real difference where it counts, BAE Systems is the place for you.

From keeping soldiers, sailors and pilots safe to helping countries prosper, from developing the next generation of supersonic aircraft to investing in the next generation of super-smart talent - at BAE Systems, we work together to give our customers an essential edge in protecting the things that really matter. Lives, livelihoods, ways of life.

As part of the Shared Services team, you'll be at the heart of this endeavour - working closely with our air, maritime, land and cyber and intelligence businesses to support our customers around the world.

Join us and you'll be encouraged and rewarded to excel in this important work. Apply your talent where it counts.

We recognise that an inclusive and diverse workplace - where all employees feel respected, valued and able to achieve their full potential - is vitally important. Not only does it inspire creativity and collaboration, it's good for business. We celebrate our differences and believe our diverse skills, abilities and perspectives strengthen our culture and our overall performance.

We welcome applications from all suitably qualified people.

Please be aware that many roles working for BAE Systems will be subject to both security and export control restrictions. These restrictions mean that factors including your nationality, any previous nationalities you have held, and/or your place of birth may limit those roles that you can perform for the organisation.

Due to the volume of applications we receive, we sometimes close our vacancies early. It is therefore advisable to apply as early as possible if you would like to be considered for a role with BAE Systems.