Technical Support Engineer

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Caldicot

£25,000 to £35,000 + Holiday + Private Pension + Training Courses + Progression + Additional company benefits

Excellent opportunity for an ambitious IT Support Engineer / Network Support Engineer, looking to join a company that truly values internal progression and is always looking to further train their employees.

Working with a global range of prestigious clients has secured this company's' long-term future and they are now looking for a technical support engineer to join their ranks!

In this role you will work in a technically challenging fast-paced environment, working with a range of innovative products and clients providing a range of support and technical knowledge to the rest of the site.

The ideal candidate will be a technical support engineer from an IT, Networking, hardware & Tech support background. Ideally you will have a solid understanding of network routing and switching protocols.

This is a fantastic opportunity to work with a fascinating company that is going through huge growth and are offering great pathways to advance your career.

The Role:

*Provide on-demand support to key customers

*Work alongside colleagues to identify, diagnose and resolve internal issues; ensuring wider teams have the computing tools

*Complete Project work to design and deliver service enhancements

*Participate on an on-call Rota (One weekend in a month)

The Person

*Strong understanding of network routing and switching protocols

*Strong knowledge of using, deploying, and administering Linux.

*Strong understanding of Microsoft (Active Directory and Group Policy)

*Previous experience in IT Support, Network Engineering, Technical Support, 3rd Line Support

Reference Number: BBBH101901