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Applications Manager

Premium Job From Babcock
Recruiter: Babcock
Listed on: 6th January
Location: Plymouth
Salary/Rate: £62,000 - £67,500
Type: Permanent
Start Date: ASAP

Here at Babcock International we're looking to recruit an Applications Manager to manage a portfolio of assigned services and products focused on business challenges and desired outcomes. You will have 7 direct reports with your team size being approx. 30 people, and you will be responsible for taking products from initial concept through design, validation, prototype to end delivery and support.

You will lead and own the support and operations of heritage and critical business applications/services as well as an oversight of operational KPI's and compliance reporting. You will collaborate and build effective relationships with key peers including Enterprise architecture, security, PMO and business sectors.

Other responsibilities will include:

  • Manage and be the escalation point for the team in managing the lifecycle including operation and support of assigned applications, solutions and services in production
  • Managing the pipeline of requests and backlog catalogue within Group portfolio ensuring customers are at the centre of the experience
  • Responsible for portfolio defined KPI's, workload management & prioritisation including labour utilisation and cost recovery
  • Creating an environment and culture of continuous learning and development through talent development plans, skills matrix, coaching and mentoring
  • Vendor management of assigned tiers ensuring successful & effective relationships with suppliers acting in Babcock interests are built and maintained alongside procurement teams
  • Define and ensure all solutions adhere to the standards and policies for coding, config, security and all relevant standards from wider teams
  • Responsible for operational processes within Group Portfolio including compliance reporting, IT disaster recovery, Business continuity, backups and patching, change management, ITSM
  • Build and maintain Communities of Practice (COP) for assigned portfolio with representative from across the sectors and BCS. Creating collaborative and engaging COP focusing on customer journey and delivering business focused outputs through roadmaps, knowledge sharing, efficiency and satisfaction gains
  • Ensure test and training processes are followed and adopted as determined by the test and training practice leads

What do I need to do the role?

  • You must be an experienced Applications Manager with a good understanding of the technology and applications that are supported
  • Service management experience - managing KPIs and SLAs
  • Appreciation and ideally experience in financial management
  • Experience managing and supporting applications on a daily basis
  • Ability to cultivate strong working relationships with peers, cross functional teams, and External Vendors
  • Ability to deal with and manage conflict whilst building successful business relationships across a range of stakeholder groups

What else do I need to know?

  • The successful candidate must be able to achieve the appropriate security clearance level for this role.
  • We are happy to talk about flexible working. Please ask about alternative patterns of work at interview.
  • Home working is available with monthly travel to Portsmouth.

About Babcock International

For more than a century, Babcock, the Aerospace and Defence company, has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure and specialist training.

We're committed to providing a great employee experience in a supportive and engaging environment. The benefits you can expect to enjoy include a generous holiday entitlement, competitive money purchase pension scheme with life assurance and a share ownership scheme. You'll benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential.

Application Guidance

All applications should be made online. Please use a desktop PC or laptop to create your account and apply for a job. Once you've completed this you'll be able to apply to jobs from mobile devices.

If you experience difficulties please check our career website for more information. Recruitment correspondence is normally by email so please check your email account and spam folder regularly.

We are committed to building an inclusive culture and strives to attract talent who thrive in an inclusive and flexible working environment.

If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and we will respond in a way that best fits your specific needs.

Contact Name: Rosie Field
Reference: TJ/5911/32939_1609954140
Job ID: 2884958

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