Data Analyst

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In a nutshell, this employer is a software company operating in the energy sector. Their world class Software as a Service platform is the go-to option for leading energy suppliers and new market entrants alike. To understand what they do, think about your home. Somebody supplies your energy, and those suppliers are their customers. They need software to manage your account. They provide a wide range of solutions from signing up customers, taking meter readings and generating bills, to the roll-out of smart metering, managing revenue leakage and the interaction with energy comparison sites.

They are based in Nottingham in the UK but are expanding into other territories across the globe. They have just over 200 employees and are one of the fastest growing tech businesses in the country.

Position

Working across the entire Managed Services function, you will engage with multiple business areas including Operations, Billing and SMART teams in order to provide detailed analytical insights.

Responsibilities

- Supporting clients and internal users with multiple data requests. Working across multiple business streams to 'fact-find' for the Managed Services department.

- Creating and maintaining data and data dashboards.

- Presenting data for internal and external use.

- Creating and presenting client reports as necessary.

- Identifying and fixing problems as they occur, spotting and resolving data anomalies.

- Playing an active role in identifying opportunities for process improvement.

- Providing ad-hoc support to the Service Desk to assist with support tickets.

Requirements

ANALYTICAL -You should be comfortable working with large data sets and using that data to create both internal and client reports.

INDUSTRY KNOWLEDGE - Ideally, you will already be working within the energy sector, preferably with some Operations process knowledge.

FLEXIBLE - Every day is different, and you will need to be able to confidently deliver across multiple workstreams.

SKILL - You will be SQL savvy, with a strong understanding of Excel. Presentation skills and good attention to detail are also essential.

Benefits

- 33 days holiday including 8 bank holidays

- Option to buy or sell 5 extra days per year

- An extra day off for your birthday

- Prioritised mental health

- Discounted travel passes

- Health insurance

They also partner up with Vitality to offer incentives to help you stay fit and well including:

- 50% Off Virgin Active membership

- Free Amazon Prime

- £99 Apple watch

- Regular health & fitness checks

- Starbucks coffee each week

- 25% off healthy food at Ocado

- Free cinema tickets

Their office is based in Nottingham City Centre, just 5 minutes from the train station.

Please note, all roles will be home-based until at least the middle of February.