Support Engineer (2nd Line)

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Support Engineer (2nd Line) - Microsoft PartnerServer Support - East London - Up to £32k An trusted Microsoft Partner who specialise in the latest cloud technology are experiencing an ever growing demand for their services. They require a Support Analyst with extensive experience in supporting users in a professional setting. The business pride themselves on taking on and developing the best talent in the industry so they will encourage you to learn new accreditations with established pay increments upon successful completion.The role will involve provision of 1st & 2nd line support service for software and hardware Incidents and Service Requests via phone calls, emails and tickets. You will be expected to work collaboratively with other teams where incidents / service requests require cross-functional activities. An positive can-do attitude is required for the role along with a real aptitude for cloud technology.Essential skills:Proven software / troubleshooting skillsWindows OS (8, 8.1 & 10), MS Office 365PowerShell, InTune, VM WareExcellent communication skillsNot essential but nice to have:SharePoint Online / On premise versionsAzure, Windows DefenderMSP Experience Click 'apply now' or get in touch with Joe Bigsby on (0)203 826 6747or [email protected] Nigel Frank International is the global leader in Microsoft Recruitment. We are unparalleled in our ability to match skilled Dynamics professionals with exciting, challenging roles all across the UK and abroad due to many clients trusting us exclusively with filling their vacancies. We deal with both Microsoft Partners and End Users throughout the UK and Europe and we have never had more live requirements jobs for Dynamics professionals. Please see www.nigelfrank.com for more fantastic Microsoft Dynamics opportunities. Nigel Frank International Ltd is acting as an Employment Agency in relation to this vacancy. Office 365 Support Engineer, Support Engineer, Infrastructure Engineer, 1st Line Support, 2nd Line Support, 3rd Line Support, Azure, Windows Server, Active Directory, O365, MS Intune, PowerShell, Hyper V, Windows Server, SCCM, London, Bow, Mile End, Aldgate, Whitechapel, Canary Wharf, Canning Town, Romford, City of London, Essex, Hertfordshire, Greater London, Kent