Network Engineer

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An experienced network engineer is required to be part of a busy, challenging Network Operations team responsible for the day to day support, monitoring, management and enhancements to QinetiQ's corporate WAN / LAN / Voice networks within the UK and abroad.Troubleshooting and resolving both customer and infrastructure issues that arise using monitoring and logging tools available to them. An element of work is aligned to assist with the implementation of project based network configuration tasks, working fromdesigns supplied by our Network Architects. The engineer is required to adhere to QinetiQ standards and best practices.

Out of hours work and on-call is required at times to maintain and minimize the risk of outages to business systems.

This role is based at Farnborough site.

Key Accountabilities

* Writing technical documention

* Be disciplined, organised and self-motivated

* Diagnosing and resolving hardware issues

* Providing support for QinetiQ user base

* Liaising with 3rd party suppliers to resolve faults

* Use of monitoring systems to identify potential issues

* Monitoring, troubleshooting and escalating network faults

* Proactively working to update and process tickets within our system

* Creates and contributes to design & development documentation

* Adapts to tackle complex solutions and is eager to learn new skills

* Self-motivated with good time management

* Communicates confidently with team members, business analysts, customers and other stakeholders

Knowledge

* Troubleshooting complex Firewall and network issues

* Comfortable working with a complex network infrastructure

* Layer 3 switching

* Switching

* Routing

* OSPF / BGP

* Software Defined Networking

* Network Security concepts

* Firewall ACL's

Experience and Qualifications

Essential

* SC Cleared

* Cisco ASA firewalls / Nexus switches / Switches

* CCNA (Routing and switching / Security) or working towards

* Ability to build and maintain good working relationships both internally and externally

* Analytical problem solver

* Strong attention to detail

* Excellent customer service skills

* Excellent communication skills, both verbal and written

* Desire and motivation to learn and ability to advance skill level

* Ability to multitask and prioritise workload

* Flexibility and ability to work on own initiative

* Ability to remain calm under pressure

* Writing technical documentation

* This role will suit someone who is a self-starter and has the right attitude to learn and move forward.

* Maintain internal SLA's