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IT Trainer

Premium Job From Experis IT
Recruiter: Experis IT
Listed on: 19th October
Location: Bristol
Salary/Rate: £360 - £396
Type: Contract
Start Date: ASAP

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IT Trainer (ASAP START)

3-6 Month contract

Bristol

Pay: up to £360 - £396 per day

British Passport Holders & SC Cleared Candidates Only

The post is based in Bristol with extensive travel across the UK

Main Purpose of Role

  • Reporting to the Training Manager and working with the training team to provide high quality training on all applications supported by the business
  • Work with Project Managers and developers to understand the requirements of a stakeholder.
  • Design and write training programmes and training materials.
  • Deliver training in different forms - 1 to 1, classroom, floor walking also via Lync.
  • Work with the Service Delivery Team to understand the issues that are reported and use the information to update and adjust training.
  • Gather feedback and advise on software updates and system changes Strive to improve internal and external support Conduct structured tests on new and updated systems. Training Administration - Booking training venues, creating and sending out Joining Instructions, booking delegates onto sites, collating training evaluations Record and maintain training within a training database Work with stakeholders to help improve training and day to day use of applications.
  • Represent the business in relevant forums Extensive travel to various sites across the UK to deliver training and floor walking support

Required Knowledge, Skills, Experience and Competences

  • Proven work experience as an IT Trainer, Technical trainer or similar role Aptitude for IT and an up-to-date knowledge of common applications and systems
  • Experience in designing course materials - Good business and technical authoring skills and able to develop effective training and user documentation
  • Familiarity with web-based learning platforms and modern educational techniques Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and Oracle based products
  • Excellent communication and presentation skills with the ability to explain technical terms plainly to groups with a range or learning abilities
  • Experience of creating written reports
  • Supporting and working with the service desk, and other areas of the business High level of understanding of technical issues which may affect the business including identification of new solutions
  • Experience of working with stakeholders/representatives at all levels and demonstrable ability to present and discuss at a senior level
  • Experience of working with Defence organisations
  • Understanding how people learn and retain knowledge
  • A strong business and commercial awareness
  • Full UK driving license
  • Well-developed interpersonal and facilitation skills

A high level of organisation

Confidence in training and presentation delivery Self-motivation, with the ability to motivate others

Ability to work using own initiative and as part of a team

Qualifications

  • Qualifications in teaching desirable
  • Significant software training experience