IT Support

This job has now expired please search on the home page to find live IT Jobs.

Our client, based in the Bristol area who are a key player in a multi-billion £ global industry are looking to recruit an IT Support Technician.You will be required to provide technical support for IT systems across the UK

'€¢To record, diagnose and resolve/escalate IT faults and incidents, utilising the help desk system.'€¢To set up, install and maintain all PC/Server/Network hardware and software.'€¢To ensure that all operational systems are functioning effectively, properly utilising and updating procedures.'€¢To provide support for telephone systems to ensure effective communications and call centres.'€¢To provide out of hours support to critical business activities on a rota basis.

To be considered, you should have the following:

'€¢Experience of supporting and developing PC LAN based networks together with experience of Windows (Server and Workstation), and Active Directory'€¢Hands-on break fix skills with IT hardware and cabling'€¢Excellent customer service, written and verbal communication skills'€¢Proactive problem solving skills'€¢Good organisational skills'€¢Strong attention to detail 

Any ITIL process exposure would be beneficialDue to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

We take our obligations to protect your personal data very seriously.  Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/