SME Solutions Consultant
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The Company
Retail Management Systems is a global company providing retail software systems for retail chains operating in 40 countries. Our personnel are currently located in Australia and in the UK, supported by a reseller in South Africa.
The product suite includes store systems, merchandise management, warehousing, omni-channel fulfilment, customer and loyalty management, business analytics, as well as eCommerce.
During the Covid-19 emergency the Company successfully shifted to a distributed team model and we intend to retain this approach going forward. Accordingly, the Product Manager can be located in practically any country as the vast majority of work, including team collaboration, will be handled remotely.
The Role
The role is to work in close collaboration with Retail Management Systems clients, advising them how to use the Retail Management Systems technology stack to meet their business objectives, or to overcome problems.
They will provide strategic guidance to clients regarding technology and IT infrastructures and will enable improvements in business processes using Retail Management Systems software and solutions. The consultant will also be expected to provide guidance and technical expertise such as presales advice and guidance, responses to RFP's proposals, project implementation and user training.
The consultant will explore all opportunities to promote new products and services to clients.
Ideal Candidate
The ideal candidate will have a strong background and experience of working in a similar role within a retail software and services provider and ideally within a retail client organisation. They will have a deep understanding of the retail industry and omni-channel retail solutions.
The ability and gravitas to communicate effectively at all levels both internally and externally is a key skill for this role and the ideal candidate will be proficient in the use of Microsoft office productivity tools.
Proficiency in English, both oral and written, is essential to be successful in this role.
Terms of Engagement
The terms on engagement are flexible and can be structured to suit the local conditions and the individual requirements of the successful applicant.
