Software Product Manager - Business Analytics

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The Company

Retail Management Systems is a global company providing retail software systems for retail chains operating in 40 countries.  Our personnel are currently located in Australia and in the UK, supported by a reseller in South Africa.

The product suite includes store systems, merchandise management, warehousing, omni-channel fulfilment, customer and loyalty management, business analytics, as well as eCommerce.

During the Covid-19 emergency the Company successfully shifted to a distributed team model and we intend to retain this approach going forward.  Accordingly, the Product Manager can be located in practically any country as the vast majority of work, including team collaboration, will be handled remotely.

The Role

The Product Manager works on building and improving products that create meaningful value for the Company's clients and all stakeholders within the Company.  Specifically, the Product Manager for our Business Analytics product suite is responsible for architecture, functionality, quality and the application's performance in the field, translating into client satisfaction. 

The Product Manager is responsible for the Business Analytics team's adherence to the Company's software development methodology, for their outputs, for developing and sustaining the team, and for giving effective leadership to the team.

The Business Analytics suite includes SalesCube® 3D sales, profit and stock analysis system, retail dashboards, technical dashboards, mobile Executive Sales Tracker and oData interface.

The Product Manager must create and refine a long-term vision and strategy for the Business Analytics software, driving a cohesive product roadmap.  This is a holistic and highly skilled role with responsibilities that encompass the entire product lifecycle " from customer discovery to product delivery.

The Product Manager must maintain regular communications with our other Product Managers, with the Head of Technology and Development, Retail Consultants and the relevant personnel at client sites.

The key measurements of success in the role are client satisfaction, product revenue and the level of product adoption in the market.

Ideal Candidate

The ideal candidate will have a strong background and experience of working in a similar role within a retail software and services provider. They will have an understanding of business analytics, data warehousing, and retail in general.  Specific skills in the Angular, .Net and SQL development environments are important, and prior experience in managing mid-size, geographically dispersed, software development teams is essential. The ability and gravitas to communicate effectively at all levels both internally and externally is a key skill for this role. The ideal candidate will be proficient in the use of Microsoft office productivity tools including DevOps.

Proficiency in English, both oral and written, is essential to be successful in this role.

Terms of Engagement

The terms of engagement are flexible and can be structured to suit the local conditions and the individual requirements of the successful applicant.  The initial contract will be for 6 months, to be extended for longer a period after the initial term.