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On-site Support Engineer

Premium Job From Rise Technical Recruitment Ltd
Recruiter: Rise Technical Recruitment Ltd
Listed on: 6th October
Location: London
Salary/Rate: £35,000 - £40,000
Type: Permanent
Start Date: ASAP

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On-site Support Engineer

Remote / On-Site (typically 2/3 days on-site per week)

£35,000 - £40,000

This is a fantastic opportunity for a software engineer to join a leading international transportation software business, focussed specifically on their UK (London and the South West) function. In this role you will be responsible for the analysis, diagnosis, repair and routine maintenance of production simulators at customer's sites as directed by the Project Manager.

Ideal for someone with an interest in or ideally experience in transportation (Train) or wider engineering, and who is open to occasionally visiting client sites both in the UK and internationally.

A degree in IT or Engineering is desired.

Tasks & Responsibilities:

  • Integrate and implement strategies and undertake support activities as part of an engineering project team.
  • Provide assistance and supervision to graduate and junior staff.
  • Review the work of staff to ensure accuracy and compliance with completion criteria.
  • Budgeting and timeframe responsibilities.
  • Customer interaction to clarify technical issues as delegated by the Support Manager / Senior Support Engineer.

Professional Competencies:

  • Hands on experience in a Windows support environment including PC hardware, device drivers, networking, software installation and scripting.
  • Experience with the maintenance and support of PLC's hardware and software.
  • Working knowledge of databases & SQL, XML, IP Networks, Subnets and VPN's.
  • Hands on experience with Serial Interfaces; RS232/422/485, Ethernet and current loop.
  • Demonstrated excellent customer management and ability to work independently on site under pressure.
  • Experience with software development C++ or Java, configuration management s/w such as Subversion or CVS, defect tracking tools such as JIRA and JIRA Service Desk highly desirable but not required
  • Experience with wiring harness design, build and debug highly desirable
  • Experience in the installation of complex systems and cabling highly desirable
  • Experience with remote software maintenance highly desirable

Apply today for this brilliant opportunity!