IT Service Owner (m/f/x)


Premium Job From Computer Futures

Recruiter

Computer Futures

Listed on

25th September 2020

Location

Zürich

Salary/Rate

£333 - £624

Type

Contract

This job has now expired please search on the home page to find live IT Jobs.

IT Service Owner for Channels Content Solutions (m/f/x)Are you an experienced IT Service Owner (m/f/d) looking for a new project? Our client, a company in the financial industry located in Zürich offers an interesting and exciting opportunity as IT Service Owner.As a main task, you will be responsible for the day-to-day operations and will support project streams which are part of a strategic and multi-year digitization program. We offer a highly interesting environment in a motivated team with a "change" spirit.Your role as IT Service Owner (m/f/x)Service planning (lifecycle, service enhancements and continuous improvements) Stakeholder management and service coordination with affected partners from Business Product Management, Business Operations and various IT unitsIncident- and defect management (analysis, proactive tracking and escalation management)Analysis of Change Requests, release planningSubject matter expert of end-to-end processes, logical and physical architectureService management (SLA/OLA control)Service monitoring, availability control, handling of incidents and problem tickets (evaluation, coordination, reporting)Maintenance support in terms of lifecycle changes, application documentation, regular controls, statistics, etc.Support of test preparation and execution, release supportAnalysis for incidents and defects, tracking and coordination with internal and external providersRequired SkillsUniversity degree in computer science or similarProven experience within financial industry - solid knowledge of underlying banking processes and data regulatory requirementsProven experience with enterprise content management solutions for multiple e-channels and its challenges especially regarding content distributionProven expert knowledge within the technical integration of content distribution (and underlying campaign management) for various target client groupsProfound skills within software developmentExperience using XML, JSON and/or HTML(5)Experience in web services (REST API)Know how in banking operations and incident management as an additional assetGood skills within application and vendor managementStrong coordination and presentation capabilitiesNice 2 HavesKnowledge in containerized solutions (Kubernetes, Docker)Experience in server system engineering and configurationFurther informationLocation: ZürichStart date: As soon as possibleDuration: 6+ month (permanent position possible)Interested?If you would like to apply for this project as Project Manager (m/f/d), please contact me via phone 0044 588 2623 for more information. Or you can apply directly by clicking the Apply button or send me an e-mail (k.zipper(a)computerfutures.ch)We are looking forward to your application.Sthree Switzerland is acting as an Employment Business in relation to this vacancy.

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