IT Support Engineer
24th September 2020
Littlehampton / WFH
£32000 - £35000
5 October 2020
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IT Support Engineer
QB Technology is an innovative modular construction company utilising modern methods of construction and advanced technology, design, and supply chain management tools to produce highly engineered light gauge steel volumetric modular buildings off-site. Our team has decades of industry experience and we are growing quickly.
As a Support Engineer, you will be responsible for both technical support for QBT's team and development work in conjunction with the Senior Systems Engineer.
This role is a combined role of 50% support and 50% development / project work.
The chosen candidate will be the first point of call for users via our service desk system and to manage the companies infrastructure and development, reporting to the Senior Systems Engineer.
This is an exciting opportunity for an experienced Support Engineer looking for a role which will provide access to modern IT infrastructure and chance to develop their technical skills within the manufacturing industry.
With everyday core IT support, 50% of the candidates duties will include project related development with the goal of producing highly automated systems and self-service to aid company goals and objectives.
This role is offered on a full time basis.
Desired qualities, skills and knowledge:
Experience in IT support/ service desk environment
Excellent communication skills
Effective communication skills, able to explain complex issues to non-technical users
Keen interest in technology
Good organizational skills and eager to learn
Good customer awareness, ability to manage customer expectations
Able to work under pressure and against tight time scales
Ability to work well in a team environment and individually
Ambitions and open to new ideas
Knowledge/experience of some or all of the following technology preferred, although not required:
Windows Server 2016-2019
MS Teams and Telephony System
MS Forms / Flow
Azure Virtual Environment
MS SQL Server
Unifi Network Infrastructure
Oracle NetSuite ERP or equivalent