ServiceNow Business Analyst

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ServiceNow Business Analyst - £45k - £60kJob DescriptionThis company are looking for somebody to fit into their Business Analyst role they currently have available, the position would fit somebody who is confident that they can add value to the business' current workflow. They are a fast-growing company so the work which you do now could shape the company for years to come while also allowing you to be involved in projects which are more complex and engaging than your standard ITSM work.

Role & ResponsibilitiesLeading workshops with the result of being able to gather requirements for upcoming projectsHigh understanding of ServiceNowLogging stories in line with company standardsReview and manage incident and request queuesRepresenting the company when interacting with clientsSkills & QualificationsExcellent written and verbal communicationConfident writing technical writing skillsAs opposed to being focused on a single process or framework you must be able to adapt to the business processes as well as the software development processExperience5 years' experience as a Business Analyst within the IT marketStrong knowledge of the ServiceNow platformShow evidence of studying and documenting complex business processesPrevious experience on PRINCE 2 delivery methods