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Senior Technical Consultant / Senior IT Support Engineer

Premium Job From BluetownOnline Ltd
Recruiter: BluetownOnline Ltd
Listed on: 14th September
Location: Hillingdon
Type: Permanent
Start Date: ASAP

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Job Title: Senior Technical Consultant

Location: Yiewsley, Middlesex

Salary: Competitive

Job Type: Full Time, Permanent

Established in 1979 and incorporated in 1985, this company is one of the largest independent IT service & support companies in the UK. Their philosophy of 'service beyond the call' delivers a high level of support to all your company's communications and data management requirements.

They deliver a consultative approach by understanding your company's needs, strategy and long term objectives. They enable better productivity.

Main Purpose:

Lead and deliver technical projects, ensuring compliance to client expectation. Provide detailed design and implementation of IT solutions and deliverables. The development and management of internal and hosted infrastructure including firewall administration.

Provide direct technical support by telephone and in person to key clients within strict SLA's to a successful conclusion. Identify the cause of hardware and software failures and implement corrective action to rectify the problem.

Main Duties and Responsibilities:

  • Scope, lead and deliver of projects, ensuring compliance to client expectation
  • Working with the Pre-Sales and Technical functions to support, validate and help deliver client presentations, workshops and responses to technical and business enquiries
  • Manage and deliver the implementation process from the point the customer places the order, and the Systems Integration team have provided the necessary parts, equipment, software and licences to a successful deployment conclusion
  • Translate business requirements into a functional and technical implementation
  • Proven knowledge of recent and current releases of Microsoft Windows Server and Exchange Server products
  • Working knowledge to install, configure, troubleshoot and support of storage technologies
  • Demonstrate extensive knowledge and experience in Firewall configuration, Security and IP Networking
  • Thorough working knowledge to assemble, configure and install major brand server hardware
  • Proven ability to investigate, diagnose and troubleshoot a wide variety of problems, with network and computer hardware; device driver, operating system and application server software
  • Responding to and resolving support calls along with agreed SLA
  • Propose the most efficient and effective means to solve business and technical problems through the use of best in breed business tools, such as data migrations, virtualisation, upgrades, and new deployments
  • Evaluating, testing and recommending of new technologies and systems
  • Provide verbal and written presentations, demonstrations and reports both internally and client facing
  • An adaptable and flexible approach to work and travel

The Successful Candidate:

Essential

  • Citrix CCA
  • VMware VCP
  • MCSA Windows Server 2012
  • Datacore DCIE
  • Check Point Certified Security Administrator (CCSA)
  • Check Point Certified Security Expert (CCSE)
  • HP ATP Storage Solutions
  • Thorough, demonstrates attention to detail
  • Able to work on own initiative with minimum supervision
  • Organised and able to identify and prioritise work
  • Supportive and reliable team member
  • Passionate about providing an enterprise class service
  • Able to provide and demonstrate creative and innovative solutions

Desirable

  • Linux
  • Hyper-V
  • SAN technologies
  • SQL
  • Mac OS/X iOS

Please click on the APPLY button to send your CV and Cover Letter for this role.

Candidates with the relevant experience or job titles of: IT Technical Consultant, IT Support, Technical Consultant, Technical & Training Consultant, Cybersecurity Consultant, Cybersecurity Technical Consultant, Business Intelligence Technical Advisor, Technical Advisor, Technical Specialist, Data Architect, Business Consultant, Networking and Security Consultant, Data Migration Consultant, Technical Implementation Consultant, Technical Support Advisor, Technical Service Delivery Advisor will be considered for this role.