IT Consultant


Premium Job From REED Global

Recruiter

REED Global

Listed on

11th September 2020

Location

Edinburgh

Salary/Rate

£350 - £400

Type

Contract

This job has now expired please search on the home page to find live IT Jobs.

ITSM Consultant - Outside IR35 - Remote - 6 Months - Up to £400 per dayMy Client requires an experienced ITSM Consultant to come on board in order to:Write Service Desk Statement of Work (Service Desk Handbook)Document IPCC processes and ways-of-working within ServiceNow Knowledge Management SystemReview and adjust Risk profiling for company change management based on the historic dataSet-up meaningful SLAs across IT Enablement to form a basis for Service Reviews Significant and demonstrable commercial experience in the following areas:Experience with ServiceNowOperational experience leading Service DesksPrevious process management and process ownership experienceExperience in SLA & reporting set-upStrong teamwork, self-managing and self-initiative, coaching, collaboration & communication skillsExperience in Remote Working Service set-upKnowledge of the newly offered products in New York and Orlando ServiceNow releasesExposure to Agile working methodsIf you are interested please apply - Or you can email your CV

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