IT Support Team Leader (VMware, Windows 10, Exchange, AD & DPO)

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I'm working with one of my clients based just North of Nottingham who is looking for a Tech Support Team Lead to come in and give guidance and technical expertise to their current team.This would ideally be suited to someone who has a number of years at 3rd or 2/3rd line duties and is looking to take the next step in their career.You would be a point of technical escalation to the 1st and 2nd line guys whilst also acting as a mentor and give supervision where necessary whilst reporting into the IT Manager.You will be expected to have experience with the likes of:

. Problem analysis and resolution skills

. Strong written and verbal communication

. Excellent attention to detail

. Good technical knowledge of supporting Windows Server & Desktop operating systems

. Configure & deployment of Servers, PC's & Laptops.

. Active Directory Administration including Group Policy

. VMware Virtualisation Technology

. Microsoft Outlook & Exchange Administration

. Microsoft Office 2016

. Printing & Scanning, configuration and management

. Anti-Virus & Encryption

. Basic networking skills (TCP/IP, Patching & Wireless connectivity)

. Avaya IP Telephony is desirable

. Ability to prioritise workloads and work under pressure

. Honesty, integrity and commitment

. Confidentiality

. Supervising other engineers

The position would be subject to a shift rota (8-4 and 10-6) and a 1 in 4 Saturday shift.Other benefits include:. Annual Bonus Scheme on target £750 (non contractual)

. Holidays - 22 days plus Stats

. Birthday Holiday

. Healthshield cash plan cover

. Pension scheme - 5% matched

. Free breakfast available daily

. Plus many other wellbeing benefits