Software Engineering Manager
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Your work in automated language assessment will make a real difference to learners of English worldwide
English Language iTutoring (ELiT) build ground-breaking English Language Learning applications and automated language assessment technology. We work at the interface of EdTech software engineering and world-leading Natural Language Processing research from Cambridge University. Harnessing Machine Learning, our &Improve learning applications are used by hundreds of thousands of English learners and teachers worldwide, while our auto-marker technology delivers exam results to candidates without delay.
We're looking for a Software Engineering Manager to manage a growing team of software engineers (currently 8 strong) in our Bristol office.
Reporting to ELiT's Technical Director, you will have a diverse set of responsibilities that together will help define and successfully deliver the development roadmap. You will play a vital role in planning, recruitment, and management of a team with a wide variety of development and operational tasks, working closely with stakeholders who have an ambitious and innovative digital agenda.
Who we are
We operate as part of Cambridge Assessment English, who provide exams and tests of English, helping people worldwide to learn English and prove their skills to the world. We apply Natural Language Processing and Machine Learning technology to both Cambridge English products and our own Write & Improve and Speak & Improve products (with more products on the way).
We take a mature and progressive approach to software engineering and working with technology in general. We embrace principles and processes that help us deliver quality software, including automated testing, continuous integration and delivery, and automated deployment. Our ways of working are always evolving; if something's not working, we change it.
You will be invested in supporting your team's personal development, acting as both mentor and coach, providing input, feedback and guidance, and taking practical corrective action where necessary.
Supporting the team to unblock issues and identify and manage problems, you'll ensure the necessary resources and tools, processes and personnel are in place for the team to work effectively, and that the platform is supported, while guaranteeing incidents are appropriately managed.
Sharing and promoting our values of creativity, innovation and collaboration, you'll work with the leadership team to define a set of metrics and KPIs to provide focus and a collective vision of success.
You will apply your considerable communication skills both inside ELiT and in your dealings with the wider organisation to uphold effective, solutions-oriented relations.
Finally, you will develop and implement a recruitment plan to increase ELiT's software development capacity to meet the needs of the business.
Your qualifications, experience and qualities
A BSc in Computer Science or a related field, or significant experience of software engineering. Knowledge and appreciation of Machine Learning would be a great advantage but is not essential.
We are interested in receiving applications from candidates who have the following skills and experience
Strong people-management skills and the ability to motivate and develop teams at all levels
Ability to plan workloads in both the short and long term in order to ensure delivery of product milestones
Excellent communication skills
Ability to build strong relationships with internal and external stakeholders
Excellent organisational skills
Excellent influencing skills
Proven experience of managing and leading a software engineering team in an agile environment, and exposure to a variety of software development methodologies (e.g. XP, Kanban, Waterfall)
Experience working in a small company/start-up environment
Demonstrable experience of planning and managing software roadmaps
Experience working with internal and external stakeholders
Demonstrable experience working with DevOps teams
Experience managing a technical support function
How you deliver is equal to what you deliver, and so, the following behaviours are key.
Highly collaborative - prepared to work effectively with all areas of the business to leverage a range of skills and expertise
Willingness to raise and take ownership of issues
Resilient and adaptable to change
Passionate about software engineering best practice
We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.
The closing date for receipt of applications is 20 September and interviews will be held in the week commencing 28 September.
To apply, please upload your CV and covering letter by clicking 'Apply Now'
If you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.
CAMBRIDGE ASSESSMENT IS AN EQUAL OPPORTUNITIES EMPLOYER