Telephone Billing Analyst / Data Analyst / Business Analyst

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Job Title: Telephone Billing AnalystLocation: City of LondonSalary: CompetitiveJob Type: Full Time, PermanentThe company is a leading IT, Print and Telecoms Solutions company in the heart of the City of London. They're based at the centre of the business district, and are surrounded by bars, restaurants, cafes, pop-ups, and there's even a bit of greenery nearby!You can find their office in the middle of multiple transportation hubs, such as Liverpool Street, Old Street, Moorgate, Barbican stations.They believe in creating an environment in which people can thrive; they encourage everyone to maintain a healthy work/life balance, and they strongly believe in investing in employee's futures. They're looking for ambitious, driven, and hardworking people to join the team.The Role:Due to new business developments, they are looking for a telecoms Billing Analyst. It is the perfect Billing Specialist position for an ambitious individual looking for a long-term career within an expanding company.On a day to day basis, you will:Ensure Daily Call Rejects is resolved on a daily basicsEnsure Monthly CDR's are imported in a timely mannerEnsure un-costed/fixed charges are allocatedEnsure all Rejected Calls have been allocated including Matching CLI's to Customer accounts and Call Rejects before running the bill runRun the monthly bill run for both IT and TelecomsDeal with invoice queries and creditsRun Monthly commission reportsControl and manage high call alerts on a daily basicsCheck for any customer leaving notifications and deal with them accordinglyApply Call Barring for non-payment invoicesLoad contract details for Telecoms & IT ClientsKey Requirements:Previous working experience in a similar role (essential)Telecoms aBILLity Billing Platform knowledge (Not essential but an advantage)Good analytical skillsAdvanced Excel skillsStrong communication and problem-solving skillsMeticulous organisational skills and attention to detailExcellent verbal and written skillsKnowledge on SQL (Not essential but an advantage)What you get in return:Basic salary28 days annual leave (Jan - Dec), which increases one day per year to a max of 33 days (including Bank Holidays)Pension SchemePrivate HealthcareLife AssuranceGood Attendance Bonus SchemeLong term career opportunitiesTraining and DevelopmentCompany Days OutTeam recognition eventsIf this role sounds like a fit for you, please click the APPLY button to send your CV & Cover Letter for this role.Candidates with experience of: Data Scientist, Data Solutions analyst, MI Analyst, MI Data Analyst, Business Insight Analyst, Data Insight Analyst, Data mining, Data modelling, Statistician, Econometrics, Data Modelling will also be considered for this role.