Senior Telecommunications Engineer / Telecoms Engineer

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Job Title: Senior Telecommunications EngineerLocation: RomseySalary: £35,000 - £45,000 depending on experienceJob Type: Full Time, PermanentClosing Date: 1st October 2020This company figures that as we all spend a lot of time at work, it should be an enjoyable experience!They like coming to work and are a friendly bunch who enjoy being rewarded for hard work and like a bit of office banter along the way. They also recognise that a work / life balance is crucial in this fast- paced world so they offer agile, flexible and part time working.They're now looking for an experienced telecoms engineer to join their growing company based in Romsey, Hampshire.The role will be to lead the support and engineering team in providing services to customers throughout the UK.Key responsibilities:Working with the operations manager and technical director to manage day to day operations within the engineering and support teamContinually review processes to ensure high levels of efficiency and customer satisfactionConduct regular meetings and training sessions with the engineering team, to help develop their skills and encourage sharing of ideasCustomer support via phone and onsiteSite surveys and installations mostly in England but occasionally further afield (within the UK excluding NI)Monitoring the delivery of SLAs and Key Performance IndicatorsDeveloping and facilitating workshops and training courses alongside our other trainersRequirements:Key competenciesExcellent organisation, communication and leadership skillsExtensive experience in the telecoms industryExcellent troubleshooting skillsThorough understanding of telecoms technologies and solutionsThorough understanding of networking hardware as well as appropriate network technologies and applications, e.g. TCP/IP, LAN/WAN setupDesirable competenciesWireless designUbiquiti Unifi productsDraytek routersWildixSamsung OfficeservWhat they offer:Company car, laptop, tablet and phone22 days paid leaveCompany pensionPrivate healthcareRelaxed working environmentAn ambitious company who support learning and developmentPlease click on the APPLY button to send your CV and Cover Letter for this role.Candidates with experience of: Telcoms Service Desk Technician, Telecoms Support, 2nd Line Support, 2nd Line Helpdesk Engineer, Technical Support, Helpdesk Support Technician, Fault Desk, Telecoms Service Desk and Telecommunications Support Technician will also be considered for this role