Field Support Technician

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This is an opportunity to join an established IT services company who work with a wide range of clients mainly based in central Scotland.

The Temporary Field Support Technician role is responsible for providing on-site support and delivering project work for our clients. It is a 3 month contract with a possible extension

The ideal candidate will have experience of field engineering within an MSP, a desire to learn new technologies and the ability to build relationships.

Responsibilities:

- Working closely with the support team to provide support, ensuring assigned calls are responded to, diagnosed and resolved swiftly

- Equipment delivery and configuration

- Carrying out site surveys for pre-sales

- Performing WiFi surveys

- Providing remote hands services as a 3rd party to their customers

Skills & Experience:

- Must be professional and well presented

- Must have clean driving licence

- Ideally will have security clearance to SC level

- Be willing to travel and stay overnight

- A good working knowledge of a wide variety of IT hardware e.g. desktops, laptops, tablets and other peripheral devices.

- Exposure to software defined networking such as Cisco Meraki or similar beneficial - though training will be given

- Microsoft Windows Desktop Operating Systems

- You will ideally hold or be working towards an MCSE, MCITP or Cisco Networking qualification

Salary & Benefits:

- Competitive salary based on experience and qualifications.

- Full on the job training & support.

- Fun working environment and culture.

- Great opportunity for advancement

Their offices are close to Edinburgh city centre with good local parking - a company vehicle will be provided for travel around Scotland.

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