Content Designer

This job has now expired please search on the home page to find live IT Jobs.

Content DesignerLocation: Newcastle (Remote)Initial Duration: 6 months Tasks:Write high quality content for our new digital services that will encourage people to use them.Collaborate with the Product Manager, Digital Service Manager, Business Analysts and User Researchers to define the messages that the new services should convey.Take complex language and processes and make them simple to understand. Develop content in such a way that it will encourage people who rarely go online to use it.Build relationships and work effectively within an agile delivery model with colleagues and external providers, for example user researchers and business analysts.Communicate credibly with a wide range of digital delivery disciplines and talent both internally and externally.Leads on all aspects of Content Design. Including:- Research of subject- Discussion with stakeholders and experts- Initial drafts of content to fit with UX design- Collaborating with user-researchers to test customer understanding- Iterating content Technical Skills:Experience of user-centred designProven experience in using metrics and user feedback to define/refine contentExperience in choosing the best format for displaying information to the userProven experience of working within a web, online and digital environmentExperience in working with content management and publishing systemsProficient in writing Markdown Business Skills:Experience of writing for the web, with proven ability of creating content that is accessible and usableExcellent communication and interpersonal skills Suitable candidates should submit their CV in the first instance.