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Oracle E-Business Applications Support Specialist

Premium Job From REED Global
Recruiter: REED Global
Listed on: 13th August
Location: Solihull
Salary/Rate: £37,000 - £42,683
Type: Contract
Start Date: ASAP

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An Oracle E-Business Applications Support Specialist is required for our client based in Solihull. This is for an initial 2 years fixed term contract.

Technical Specialist - Oracle e-biz

  • To be an applications specialist within ICT - supporting the Oracle e-biz suite through responding promptly to system incidents and enhancement requests.
  • To deal with such enhancements using a controlled approach - following processes such as change management to methodically transition system amendments from test, through to UAT and the production / live environment.
  • To provide solutions that are quality-driven: with a focus on methodical testing.
  • To co-ordinate with the HR, Finance and Organisational development business areas - understanding their business processes and patterns, legislative responsibilities and priorities to effectively meet business requirements.
  • To work with ICT teams outside of Applications, such as service management, infrastructure, telecommunications and networks, to ensure they are consulted where appropriate, when addressing system faults or performing enhancements.
  • To demonstrate effective supplier management - co-ordinating with Oracle to raise, monitor and respond to SR (service requests).
  • To show understanding and employ the necessary due diligence around information governance when dealing with incidents and requests

Experience

  • Extensive experience with all phases of the applications management cycle, applied to Oracle e-biz, including:
    • system analysis;
    • system development & enhancement;
    • testing
      • unit; system; user acceptance; integration and regression.
    • Deployment
  • Experience of providing technical support using OBIEE - specifically applying the applications management cycle to enhancing, testing and deploying dashboards.
  • Experience providing business and Oracle e-biz technical support to one or more of the following areas:
    • HR; Payroll; Learning Management; Financials; CRM.
  • Experience of information governance and applying its principles to applications management
  • Experience applying cyber security principles to applications management
  • Experience in applying the general principles of change management including experience presenting changes in a change advisory or change approval board context.

Skills

  • Extensive skills in developing and enhancing code written in SQL/ PL/SQL and understanding of relational database technology.
  • Demonstrable skills in patch management including:
  • patch analysis; identifying dependencies; working with database administrators to plan, test and deploy patches into user, UAT and the production / live environment.
  • Skills using service management software such as PoB (Point of Business) or similar for incident and change management.