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Business Analyst CRM (m/f/d)

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Recruiter: Computer Futures
Listed on: 12th August
Location: Basel-Country
Type: Contract

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Business Analyst CRM (m/f/d)

Are you an experienced Business Analyst CRM (m/f/d) looking for a new project? Our client, a large pharmaceuticals company offers an interesting and exciting opportunity for freelance Business Analyst (m/f).

As a main task, you will take care of the implenatation of the CRM globally and integrating different systems.

Your role as Business Analyst CRM

  • Documentation of processes, business use cases, requirements and user stories

  • Facilitation of workshops, and SME discussions
  • Mapping of system capabilities and requirements
  • Definition and documentation of processes for integration (Functional and non-functional)
  • Definition of acceptance criteria
  • Support testing and lead UAT

Required skills

  • 8y+ of experience working as a Business Analyst in global projects, with global functions and Affiliates in a similar environment
  • Knowledge of CRM process and solutions
  • Knowledge of integration methods (API, ETL)
  • General business analysis capabilities. This includes facilitation of workshops, business process mapping, requirement gathering, documenting requirements in format of user stories, writing UAT scripts
  • Knowledge of the Agile methodology and SCRUM
  • Experience with mapping of data flows
  • Works with the testing team to support SATs
  • Good understanding of the Testing: UAT preparation and lead
  • Knowledge of the salesforce platform
  • Experience with PMM and Jira
  • Document system functional and technical requirements
  • Fluent in written and spoken English

Further information

  • Location: Basel Country
  • Start date: 01.09.20
  • Duration: 12 months


If you would like to apply for this pharmaceutical project as Business Analyst CRM (m/f), please contact Hoa Ha phone [Telephone number removed] 43 for more information. Or you can apply directly by clicking the Apply button.

We are looking forward to your application.

Sthree Switzerland is acting as an Employment Business in relation to this vacancy.