Process Architec/Manager/Analyst - Belgium

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Role - Process Manager/Coordinator

Start = ASAP

End date - December +

Location - Brussels

Role description

You lead the development of complex cross-functional and cross-departmental end-to-end processes, both for product launches, process improvement initiatives (customer satisfaction, operational efficiency, simplification) and technical projects.

You coordinate the process part in projects from preparation (scope, planning, goal, resources) to implementation (follow-up, efficiency, result) in order to implement qualitative process changes in the most effective way in a structured, comprehensive and timely manner.

Required Responsibilities

- You develop business processes and lead cross-divisional teams in the development of a good end-to-end process to increase customer satisfaction and reduce costs.

- You identify risks and problems and you initiate actions if timely qualitative process delivery with quality is compromised.

- You are able to actively present process topics to higher management using qualitative power point presentations (project boards and other management meetings) and advise them on decisions of prioritisation (budget, IT man days) to improve the timing and quality of implementation of secure the projects.

- You provide qualitative process diagrams in Visio and other formats.

Degree & Experience

- Experience in business process management

- Operational experience is recommended

- Experience in Telco

Technical skills

- Knowledge of the network technologies used, the IT architecture

- Experience with and control of a number of process techniques (elements of Lean, Six Sigma, BPM, etc.).

- Skills in Microsoft Office (including flow chart tools such as Visio).

Attitudes/Behaviour

- Proven leadership skills to manage effectively virtual project teams & stakeholders

Languages

- English very good knowledge

- Dutch/French (added value)

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.