Road Transport Analyst

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This company is one of the world's leading international mail, shipping and distribution organisations, delivering their customers packages, parcels and documents to more than 200 destinations across the globe. They offer a diverse range of eCommerce and mail solutions empowering businesses to grow across-borders. Today they employ over 1,500 people in 16 country offices in Europe, Asia, the USA & Oceania - a global network blended with a local presence.

In this fixed term position, you will be working closely with the Transport Supervisor and Transport team. You will be responsible for analysing the road provider's service quality and proposing changes where applicable, and therefore maintaining the company's image and reputation with customers and external stakeholders. The role is from 11am-19:30, Monday- Friday.

Flexibility on shift changes and holiday cover is required.

You will also be expected to be on call. On call hours will take place on a 3-week rotation period between the 3 members of the road transport team. The hours for on call are as follows:

Monday-Friday -19:30 -22:00

Saturday / Sunday - 07:00- 22:00

Your Tasks

- Analyses the road providers service quality and proposes changes where applicable

- Monitors that services provided by road transport carriers are within company expectations

- Supports with the implementation of new carriers

- Assures all relevant systems are updated with correct rates and schedules

- Assures all relevant daily reports are correctly updated and shared with relevant parties

- Supports the Road Transport supervisor in daily carrier management

- Supports the Transport team with any day-to-day tasks and holiday/sickness cover

Your profile

- You are honest and reliable with a strong work ethic

- Strong verbal communication skills

- You have both good written and spoken English

- You must be able to manage time effectively to complete workloads and meet deadlines

- Be someone who is able to create, maintain and promote good working relationships

The Facts

Their mission is to excel in every interaction with all of their customers. Their values are Trust, Friendliness, Ease of Use and their commitment to sustainability.

- Workplace in Hounslow

- They offer modern and fair employment conditions