Mobile Recording Service Analyst - (£40k) - Manchester
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Mobile Recording Service Analyst - (£40k) - Manchester Work for one of the UK's leading financial organisations as a Mobile Recording Specialist. As the primary interface for company vendors and BAU Management, you will drive stability, service governance and compliance for the organisation's mobile services.
Technical Experience Required:
* Previous Service Analyst type roles.
* Knowledge of Incident, Change & Problem methodologies.
* Experience in managed cloud services and working with their company vendors.
* Hold a ITIL Foundation Accreditation. (Desired)The Role:
* Driving stability to improve our Mobile Recording Service, you will own action plans while working with stakeholders, vendors and end-to-end support teams.
* You will manage mobile incidents and alerts, including communicating and representing issues with senior stakeholders.
* You will represent to business stakeholders, regularly reporting the compliance position of our services.
* You will reduce risk by developing and mitigating mobile controls and actions.
* You will update and ensure the service functions follow up with company policies.Role Benefits:
* Supportive Team Environment
* Pension and health care
* Remote working flexibility after COVID-19
* Progression
If you would like to be considered for the following position please email your up to date CV to [email protected]