Mobile Recording Service Analyst - (£40k) - Manchester


Premium Job From Nigel Frank International

Recruiter

Nigel Frank International

Listed on

17th July 2020

Location

Manchester

Salary/Rate

£35000 - £40000

Type

Permanent

This job has now expired please search on the home page to find live IT Jobs.

Mobile Recording Service Analyst - (£40k) - Manchester Work for one of the UK's leading financial organisations as a Mobile Recording Specialist. As the primary interface for company vendors and BAU Management, you will drive stability, service governance and compliance for the organisation's mobile services.

Technical Experience Required:

* Previous Service Analyst type roles.

* Knowledge of Incident, Change & Problem methodologies.

* Experience in managed cloud services and working with their company vendors.

* Hold a ITIL Foundation Accreditation. (Desired)The Role:

* Driving stability to improve our Mobile Recording Service, you will own action plans while working with stakeholders, vendors and end-to-end support teams.

* You will manage mobile incidents and alerts, including communicating and representing issues with senior stakeholders.

* You will represent to business stakeholders, regularly reporting the compliance position of our services.

* You will reduce risk by developing and mitigating mobile controls and actions.

* You will update and ensure the service functions follow up with company policies.Role Benefits:

* Supportive Team Environment

* Pension and health care

* Remote working flexibility after COVID-19

* Progression

If you would like to be considered for the following position please email your up to date CV to [email protected]

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