CRM Specialist Dynamics 365( Functional)

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About the role:

Advantage are a Microsoft Gold ERP Partner and Microsoft Small Business Specialist providing

small-medium sized businesses with Microsoft Dynamics solutions and IT Support and Managed

Services.

We help businesses to efficiently manage their business, improve performance and reduce costs. Oursolutions range from ERP, Finance and Accounting Software, to CRM, Business Intelligence,Document Management and Business Process Automation Solutions.We are currently recruiting for a Microsoft Dynamics CRM/365 Consultant to join our CRM team.

Reporting to the Dynamics Service Director, the objective of this role is to take a consultative

approach to implement and deliver Microsoft Dynamics CRM/365 products and services.

Objective of the Role: ·To take the consultant role within the application delivery team for DynamicsCRM (including 3rd party applications such as ClickDimensions, CRMAddons). The rightperson will provide effective delivery of consultancy, through quality of implementationand delivery and knowledge of Microsoft Dynamics CRM/365 products and services ·Be a team player working closely with other members of service delivery, i.e. ManagedServices, ERP Consultants and other CRM consultants and Developers.Key Responsibilities: ·Consulting - covering all aspects; including presales and supporting the sales team,product demonstrations, analysis, implementation and training of end users utilisingprimarily Dynamics 365 or earlier Dynamics versions such 2016 and 2015. ·Business and process analysis ·Documenting 'as-is' and 'to-be' within accurate and detailed scoping documents ·Liaising with developers and clients - act as a point of communication ·Quality Assurance & DocumentationKnowledge and Expertise: ·Over 3 years Dynamics CRM consultancy experience ·Strong understanding of Microsoft Dynamics 365, Dynamics CRM 2016/2015 ·Experience of providing Pre-Sales Demonstrations ·Experience of working on full life cycle implementations across multiple versions of

Dynamics CRM/365 ·Excellent communication and problem solving skills ·Excellent understanding and knowledge of core Microsoft Dynamics CRM/365 modules ·Microsoft SQL Server understanding ·Ability to create high quality functional documentation and strong requirements gathering

skills.

Person Specification:

·Highly confident with providing support and training to users ·Strong attention to detail and a keen desire to deliver the highest quality solutions to

customers ·Experience across a number of industries - ideally strong finance experience ·Solves complex problems with creative solutions ·Self-Starter with ability to handle multiple tasks and shifting priorities ·Thinks clearly and calmly under pressure ·Places emphasis on client satisfaction ·Business analysis ·Client facing skills

Package:

Competitive salary, plus pension after probation, health care, death in service, eye care and 1

professional subscription.If you would like your application to be fast tracked please get in touch with myself viaEmail: [email protected]: +46 10 199 2445