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Application Support Manager

Premium Job From innocent drinks
Recruiter: innocent drinks
Listed on: 9th July
Location: Fruit Towers - London
Salary Notes: Competitive
Type: Permanent
Start Date: ASAP

This job has now expired please search on the home page to find live IT Jobs.

innocent started with a simple mission: to make drinks that make it easy to do yourself some good. In 1999 we concocted a few smoothies in our kitchen and tested them on people at a music festival; today we're blending every type of fruit & veg under the sun and selling drinks right across Europe. We have great ambitions: to show the world that you can build a successful business that cares about more than just profit, and to leave things better than we find them. We're proud to call ourselves Europe's favourite little healthy drinks company, but we're still growing. And that means we need more brilliant people who share our ambition, to join in with the next, most exciting, part of our story.

what you'll be doing

New drinks, new countries, new drinkers and some shiny new systems. Here at innocent we're going through an exciting period with some major system transformations underway. While that's happening we also need to make sure we're keeping the show on the road, and that we continue to provide great service to the business, supporting all of the systems that help us create and deliver drinks all over Europe and beyond.

We're looking for an application support manager to lead our small in-house application support team. This is a great opportunity for someone who is a natural problem solver, who loves to get to the root of a problem and find solutions.  

Reporting to our service delivery lead you'll manage the 2nd/3rd line support and mentor the application support team. With some additional resource from specialist third party vendors, you'll support all of the business systems that keep innocent running.

you'll have

There's lots of change happening around here, so we are looking for someone who can show flexibility to adapt when necessary, has a sense of accountability and has; 

  • experience leading a technical team and a leadership style that inspires, so they perform at their best 
  • problem-solving skills, with the determination to find the root cause of problems, not just a quick fix on the symptoms
  • attention to detail - ensuring that you don't miss a beat when things aren't running smoothie-ly
  • great communication skills and the ability to explain the business impact of technical issues in a way we can all understand
  • knowledge of Microsoft SQL with the ability to read and debug T-SQL code

It'll really tip the scales in your favour if you have exposure to Microsoft development languages, experience managing third party providers and experience of cloud solution release cycle management. 

You'll get

This role will give you the opportunity to work with people from all over innocent, on a wide range of solutions which are a mixture of cloud and on premise, off the shelf and bespoke. You'll get in depth knowledge of all the systems and processes that run a successful global FMCG business.

As well as the standard stuff you get for turning up for work, we have some great clubs, a free breakfast and as many smoothies as you can shake a stick at.

If you think you have everything we're looking for and more, then we'd love to hear from you!

Dolly Parton may have worked Nine to Five but you don't have to. We're open to a chat about flexible working. No promises, but we reckon that if it's good for you, then it's good for us.

We're all about building a workplace for the future here at innocent, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be natural, and be the best versions of themselves.

You'll help us to keep doing business the right way - keeping innocent an inclusive and inspiring place to work, using our B Corp status to inspire wider change, and reinforcing our culture of staying little as we grow big.

No agencies please.