IT SUPPORT TECHNICIAN

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IT USER SUPPORT TECHNICIAN

SIGONELLA, ITALY

6 MONTHS

ASAP START DATE

IR35 DETERMINATION: N/A

RATE - COMPETITIVE

*** SECURITY CLEARANCE REQUIRED ***

Requirement Description

*Install and configure workstations (PC hardware and software) in a Windows environment

*Perform advanced analysis and troubleshooting of IT desktop services, in support of incident management processes

*Resolve incidents affecting end-users

*Create, track, resolve and close incident tickets

Skills and Experience

*At least 3 years of experience in installing and configuring IT desktop services and supporting incident management processes at level 1.

*Experience in troubleshooting and maintaining Windows OS and iOS

*Experience with Active Directory

*Experience in installing and troubleshooting end-user devices, Multi-Functional printers and computer peripherals

*Experience in configuring antivirus software (preferably McAfee)

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.