2nd / 3rd Line IT Services Engineer

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Computer Services / 2nd / 3rd Line Technical SupportFantastic opportunity to work with a wide range of businesses in Bristol and the South West Based Clevedon, near Bristol to £23,000. + bonus + benefitsThe RoleYou will be able to demonstrate a passion for the highest levels of customer service, using your broad range of IT skills and experience to look after the customer from their first question through to fixing their fault or completing their project. You will deal efficiently with customers, suppliers and internal colleagues to ensure projects, troubleshooting, service and support are available and communicated at every stage. You will work both independently and with the team assisting with a wide variety of IT tasks, both small and large, with a speedy, cheerful and helpful attitude.The CompanyOur Clevedon based client has been providing Specialist IT Support and IT Services to businesses in Bristol and throughout the UK for over 2 decades. You will work with an experienced and friendly team with a loyal customer base, their expertise includes IT advice, project implementation, IT Security Management, IT support and IT services. They provide fully managed IT support services for clients throughout the south west and as a Microsoft Silver Cloud Productivity Partner, they are supporting businesses with Cloud-based installations at an ever increasing rate. The PersonYou are already an IT service professional with relevant experience on an IT Service Desk / Service / Site environment. You will be able to demonstrate a positive, friendly and professional manner with the ability to manage fluctuating workloads, prioritise projects and multi-task. General skills and abilities should include:Building a Windows and a Linux server from scratchUsing an iLo, iDRAC or equivalent to build a serverInstalling VMware or equivalentCreating email, OneDrive and SharePoint using Office 365Configuring Veeam Backup and Recovery technologiesSetting up a switch in a VLANConfiguring routers with a range of public IP addressesCreating, modifying and testing a firewall ruleConfiguring an IP telephony endpoint to connect to hosted telephone systemsConfiguring Azure servers with remotely accessible file sharesIf you wish to be considered for the role of 2nd Line / 3rd Lines IT Support, please forward your CV stating current remuneration details and availability quoting reference 303541A.WE REGRET WE CAN ONLY ACCEPT APPLICATIONS FROM PERSONS AUTHORISED TO WORK WITHIN THE UKApplications are invited with experience in: 2nd Line IT Support jobs 3rd line IT Services support jobs Bristol Portishead Clevedon somerset IT technician IT service engineer jobs IT systems engineer software hardware Microsoft support jobs ThreePeople advertises vacancies on behalf of clients. If your CV matches our client's requirements, we will forward your details to them to confirm your suitability. By applying for this role, you consent to the submission of your details for this purpose only. Any data processed will be used for recruitment purposes only and will be not be retained by ThreePeople for a period longer than 6 months.