Incident Response Manager

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Founded in 1861, we're the UK's largest mutual life, pensions and investment company. Our award-winning customer service and our mutuality means we can give customers that little bit more, and you can trust us to be there for you when it counts.

Incident Response Manager

Wilmslow

Permanent Contract

Closing date - 28/06/20

At Royal London we want to attract the best talent to help us achieve our vision of becoming the most trusted and recommended financial company in the UK. We are the largest mutual life, pensions and Investment Company in the UK. 

Our culture is welcoming, friendly, flexible and we aim to make you always feel included. To support this we are always open to discussing flexible working to give you the freedom to be your best.

For more than 150 years, people have been at the heart of all that is great about Royal London. We know that this is a difficult and uncertain time for everyone and are doing everything we can to support our customers, our people and candidates.

Maintaining the Spirit of Royal London is of paramount importance to us as we face new and different ways of working. That is why we are embracing technology throughout our recruitment process to support interactions. As you embark on your journey with us will engage with you via email, telephone and video to ensure we all remain safe. We are committed to wellbeing and at this challenging time, it remains our priority. 

Our incident response team's purpose is to minimise and control the damage resulting from cybersecurity incidents, ensuring that the appropriate incident management and response controls are in place and operating as required in order to enable the identification, protection, detection, response and recovery of Royal London Groups information assets.

We are currently looking to recruit an Incident Response Manager to join our security team on a permanent basis based in either Edinburgh or Wilmslow. The role will take accountability for the day to day operation of the Defence function, leading a team of incident responders to minimise and control the damage resulting from cybersecurity incidents.

Key Accountabilities

The role is directly responsible for the people management of the Cyber Defence team

Developing the skills within the team to ensure expertise are in place to lead the response to a cybersecurity event or incident, taking steps to contain the threat to the Royal London business and support the remediation activities to stabilise service.

Control the damage resulting from cybersecurity incidents

Containing the threat to the Royal London business and support the remediation activities to stabilise service.

Ensuring all security events are investigated and tracked within SLA's

Assist in the development of use cases and security maturity

Recommending dashboard improvements for MI reporting

Working closely with the defence & threat intelligence teams for SOC monitoring

Skills and Experience

Experience managing a technical team of security engineers previously

Experience providing security enhancement and service improvements

Supporting with continuous threat hunting support, providing industry best techniques & tooling support

Supporting with regular risk reporting, demonstrating effective risk management

Essential Criteria

Ability to lead a team of Cyber Security professionals

Demonstrable leadership experience and accreditation in incident response activities

Holder (or currently working towards) a Security qualifications essential  e.g. CISSP, CISM, GIAC, GSEC, GCIH, or equivalent

Knowledge of perimeter and host security intrusion techniques

Familiar with vulnerability management and application security technologies

Familiar with audit event collection and reporting toolsets

Excellent communication, both written and verbal

Comfortable liaising with non-technical stakeholders, providing technical support and understanding to colleagues

Desirable Criteria

Previous experience of working within a regulated environment.

Experience managing a technical security team previously

Knowledge of the mitre att&ck framework would be highly advantageous

Analytical and methodical approach to technical challenges

What we offer

We've always been proud to reward employees by offering a number of benefits such as Pensions and Protection, Performance and role-related benefits, Lifestyle and Wellbeing 

Our culture comes from within, or to put it another way, it comes from our people. It's what makes Royal London a great place to work.

Our People Promise is something we live up to every day. We know we can rely on you, and you can expect plenty from us in return.

Glassdoor have again ranked as among the best places to work in the UK 

We are an equal opportunities employer. We work hard to attract the best talent for our award-winning team. We believe that embracing difference makes us stronger. Our diverse people bring us different skills - whatever their educational background, disability, gender, age, sexual orientation, race, religion or belief.

In fact, the first pillar of our People Promise is designed to make sure you 'work somewhere inclusive'. We want to live up to this promise; it's good for our people and good for our customers too, because our workforce should reflect our communities.