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Senior Systems Engineer

Premium Job From Candidate Source Ltd
Recruiter: Candidate Source Ltd
Listed on: 8th June
Location: Southampton
Salary/Rate: £50,000 - £60,000
Type: Permanent
Start Date: ASAP

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A progressive customer experience, analytics software solutions, telecoms and software provider based in Hampshire is looking for a Senior Systems Engineer to work predominantly on an existing client base.  This is a pivotal role within a growing business with a real opportunity for career development.  You will enjoy flexible working, training and development opportunities and healthcare.

As the Senior Systems Engineer you will:

  • Be a telecoms / software subject matter expert in this core technical position within the business, acting as a consultant and technical lead for any support queries.
  • Be involved in delivering ongoing support to clients ensuring their success through great customer service and problem resolution, including key stages of the project life cycle, from supporting presales, service design through to providing escalation for operational support.  
  • Have the ability to explain core concepts to customers in simple language.

 

To be successful the Senior Systems Engineer will have the following skills and experience:

  • Demonstrable experience in telecoms solutions, implementation and configuration and support.
  • Advanced to expert level of knowledge and understanding of modern telephony architecture, applications, infrastructure, systems design and integrations.  
  • Strong working knowledge of modern IP phone systems, SIP trunking, dial plans, CLI presentation etc.
  • Strong working knowledge of distributed systems, utilising client server architecture.
  • Strong troubleshooting and problem solving, investigating and resolving issues by eliminating possible causes from most to least likely.
  • A good working knowledge of IP networking concepts; addressing, certificates, MPLS, bandwidth utilisation and sizing, QOS etc.
  • Familiarity with web-based technologies, basic web-server setup and security concepts.
  • Working knowledge of Cloud based platforms to include AWS and AZURE.
  • Working knowledge of migration to cloud services from Data Centre architecture.
  • Working knowledge of either AWS Connect or Twilio an advantage.
  • Experience with basic HTML and JavaScript, scripting of call flows or other configuration an advantage.
  • Desirable - Bachelor's Degree in Engineering, Computer Science, Management Information Systems or related field, or equivalent experience. 

This is a remote working telecoms / software role within Hampshire covering the Southampton, Fareham and Portsmouth areas.

In return, you will receive a salary of £50,000 - £60,000 pa plus holiday allowance, pension and free parking.  

To apply for this role as Senior Systems Engineer working at this growing telecoms and software provider, click the apply link online and send an updated copy of your CV today!

The job title of ‘Senior’ relates simply to the level of experience and has no relevance to age. You are encouraged to apply for any opportunities that you feel to be suitable, irrespective of age or level of experience. 



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