NEW Service Desk Manager


Premium Job From REED Global

Recruiter

REED Global

Listed on

5th June 2020

Location

North Yorkshire

Salary/Rate

£30000 - £40000

Type

Permanent

Start Date

ASAP

This job has now expired please search on the home page to find live IT Jobs.

Service Desk ManagerLocation: North YorkshireSalary: £30,000 - £40,000 DOEType: PermanentBenefits: Flexible hours/ Progression/ Work Life Balance/ Social events We are in the process of looking for a Service Desk Manager to bring out the potential in a fantastic Service Desk team. You will be surrounded by like-minded people who are looking to increase the efficiency, performance, strategy and technology used by the service desk. We are looking for a proactive individual, who will bring in new ideas and concepts to achieve service desk optimisations.Consistent growth of the business means your career has endless potential. If you are interested in learning new technologies and up-skilling, here is the place to do it. With all technologies and specialists under one roof, you will have a strong support system behind you.Experienced required to apply for this role: Strong experience working on a service deskPrevious experience leading a team of 5+Ability to provide reports and presentations for Operations Director and Board on operational performance and suggest improvementsStrong analytical skills in regards to service desk dataMentorship and training experienceAbility to strategise and create quarterly roadmapsExperience working with 3rd partiesGood communication skillsQualifications required:ITIL Foundation - minimumPrince 2 - desirableBenefits include but are not limited to 32 days holidayflexible hourswork life balanceSocial eventsTrainingMedical carePrivate health insuranceTo apply please send your CV within the next week to be considered for the role. Applications for this role close on the 12th of June 2020.

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