Bordereaux Analyst - London

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Processing risk, premium and claims bordereaux to support capacity and claims management on delegated business.

Day to day responsibility for:

* Processing risk, premium, claims and ELTO bordereaux using in-house and third party systems

* Producing operational reporting and attend meetings when necessary

* Liaising with underwriting and claims teams, as well as brokers and coverholders, to resolve queries and errors on bordereaux data

* Assistance with projects as necessary

Outsourced Service Delivery in respect of the below:

* Working with the outsourced business partner to meet agreed SLAs

* Ensure quality checks are undertaken

* Monitoring of the aging and escalation of queries.

* Provide input into the planning, forecasting and agreeing service volumes and service level metrics

* Acting as the ambassador for outsourced service provider to the business

* Assist in Identifying potential or actual issues that may adversely affect the business

Bordereaux; Bordereaux Analyst; Bordereaux Technician; Underwriting Analyst; Insurance Analyst