2nd / 3rd Level Manufacturing System Support (m/w/d)

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Are you an experienced IT System Supporter (m/f) looking for a new project? Our client, a renown pharmaceuticals company with locations and laboratories worldwide offers an interesting and exciting opportunity for freelance IT System Supporters (m/f).2nd / 3rd Level Manufacturing System Supporter (IT) - BSThis position is focused on manufacturing applications, infrastructure, clients and devices for Drug Product and Drug Substance Manufacturing and Pharma Technical Development.The perfect candidate is a very service oriented personality with a proven background in a similar environment. Fluency in written and spoken German and English is absolutely necessary, therefore CVs in German will be accepted. Candidates not fluent in German will not be considered for the role.General information:Start date: 15.06.2020Latest start date: 01.07.2020End date: 1 yearExtension: possible, depending on project availabilityWorkload: 100%Work location: KaiseraugstRemote: not possibleTravel: not required Tasks & Responsibilities:Ensure that operational work, project related activities and on-call services are performed according to defined KPIs.Provide application management and support and ensure operational stability and effectiveness of several ApplicationsContribute to the core business and informatics processes and solutions by applying specific knowledge of systems and tools, as well as problem solving skills, to support these processes and solutionsCollaborate with end users to identify needs and opportunities for improved data management and deliveryResolve or escalate problems for resolution when appropriateMaintain and develop process and technical knowledge Must Haves:8y+ of experience in the pharmaceutical industry, as well as in a regulated environment with Computer System (laboratory or manufacturing experience as 2nd level support) (****)8y+ of experience with business processes in the manufacturing or laboratory environment (****)Previous experience in system installation and maintenance of operating systems, hardware and peripheral devices e.g. bar code scanner, printer etc. / Technical experience in manufacturing and laboratory systems (****)Strong technical skills in different operating systems (****):Windows Server 2008/2012/2016Windows 7Windows 10VMWare virtual environmentsCitrix knowledgeProven CSV Knowledge / ITIL & GxP certification (****)Validation experience with working in a project environment and in Informatics Service Support and Service DeliveryGood communication skills, fluent in German and EnglishService oriented attitude, being able to communicate with our customers, also in emergency situationsHigh social skills, team player Info: Please keep in mind that this job posting will be halted on Thursday, May 28th, 2020. at 10.00 am. Interested? If you would like to apply for this pharmaceutical project as IT System Supporter (m/f), please contact me via phone 0041 44 588 26 53 for more information. Or you can apply directly by clicking the Apply button.We are looking forward to your application.Sthree Switzerland is acting as an Employment Business in relation to this vacancy.