LAN Technician - NATO

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Our defence client is recruiting for a LAN Technician to join a NATO project in Stavanger (Norway). Due to the nature of the project, a DV or NATO CTS clearance is required.

Requirement Description

* Operates and maintains all local fixed VoIP, Analogue and DECT telephony systems (Alcatel PABX 4400)

* Level 1&2 technical support on fixed telephony system hardware and software.

* Provides support to local LAN /WAN services, including infrastructure networking service, secure voice services (Cisco VoSIP) and video collaboration services (VTC).

* Coordinates repair/exchange of faulty telephony equipment.

* Contributes to day-to-day operation of local routing, switching, telephony and wireless infrastructure.

* Undertakes routine installations and de-installations of items of hardware and/or software.

* Takes action to ensure targets are met within established safety and quality procedures, including, where appropriate, handover to the client.

* Troubleshooting of failures/ problems/incidents within IT Service Management (ITSM)

* Escalates Incidents to next tier support.

* Liaises with higher tier support for projects, maintenance and procedures.

* Provides input to preventative maintenance plans.

Skills and Experience

* Working knowledge and experience on Alcatel OmniSwitch and OmniPCX Cristal hardware;

* Advanced understanding of Voice over IP (VoIP) technologies and their implementation, protocols and standards;

* Advanced knowledge of Local Area Networks (LAN) / Wide Area Networks (WAN) technologies, Transmission Control Protocol (TCP)/Internet protocol (IP) and standards.

* Knowledge of implementing and operating LAN technologies (e.g. HSRP, STP, Switching, VLANs, VPC , DHCP snooping, ARP Inspection, Port- Security);

* General experience in the installation, testing, integration and programming and configuration of IP/MPLS routing, switched and TDM networks.

* A high level of knowledge of network, system and application level troubleshooting techniques.

* Related field experience in operation, administration and maintenance of digital and IP based telecommunication and transmission systems.

* Working understanding of Microsoft (MS) server and client technologies(VDI infrastructure);

* Working knowledge and experience of CISCO Collaboration technologies.

* Working knowledge and experience of H323 signalling protocols.

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take up to a minimum 18 weeks.

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.