1st/2nd Line Support Engineer - (Up to £26k) - Newcastle

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1st/2nd Line Support Engineer - (Up to £26k) - NewcastleAn IT solutions company which supplies to a range of industries is looking for a Junior Support Engineer to join their growing team. Their digital expertise allows them to help customers impact change in their digital vision by delivering strategic roadmaping.Benefits ot the role - Advance your technical support career with on the job training.Gain accreditation's in Windows Servers, Cloud and Vmware platforms after working within the company for a period of time.Great opportunities to progress into advance engineer and consultancy positions.Exposure to a variety of projects and on site work. Main Duties - Troubleshooting and resolving end-user IT incidents for customer sites and various projects. This will be professionally executed over the phone, email or in person.Managing service desk responsibilities and infrasructure while maintaining (KPI's) and customer service standards.Basic end-user computer operational duties.Displaying a work hard attitude with great communication skills. Previous Technical Experience with -Microsoft Azure, Windows 10Office 365Windows Servers (including Active Directory, Group Policy, DNS and DHCP.) Networking (VLANs/LAN).Vmware Desirable Experience with -Experience in a previous end-user or service desk role. Microsoft TeamsKnowledge of Apple and iOS. Valid DBS.No certifications required but holding ones relevant to the role would be advantageous. If you would like to apply for the above role please email [email protected]