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IT SUPPORT ENGINEER - CRANLEIGH, SURREY

Premium Job From REED Global
Recruiter: REED Global
Listed on: 18th May
Location: Cranleigh
Salary/Rate: £180 - £200
Type: Contract
Start Date: ASAP

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A specialist school currently requires an IT Support Engineer for an initial 2 month contract based in Cranleigh, paying up to £200 per day via Umbrella.You must have your own transport as there are no transport links to the site.Responsibilities Provide high quality, first and second line technical support for IT; recording all calls and activities within the service desk tool.Escalate calls or technical issues internally or to third parties as appropriate, in line with our service level agreementsAssist the IT Engineer in undertaking day to day maintenance of printers, end user devices and core systemsUndertake software and hardware installs, as directed by the IT EngineerCreate new user profiles, maintain and delete user accounts and manage password resets, to ensure timely and accurate managementUpdate the asset register, to ensure that an accurate record of assets and asset allocation is maintainedUndertake back up checks and scheduled maintenance support activities, under direction of the IT EngineerSupport and undertaking ICT project work on discrete projectsEnsure that all school policies for e-safety, acceptable use, social media and security are complied with at all times, where necessary escalate issues as requiredUndertake research to help solve ICT problems, as directed by the IT EngineerAssist in identifying and sharing opportunities for service improvement or development of new ICT systems and servicesUndertake any other tasks with can be reasonably expected in relation to the roleExperience Required 5 GCSEs grades A*-C/9-4 or equivalent (including English Language and Maths)Knowledge of Microsoft Office (365 specific knowledge would be an advantage)Knowledge of DNS, DHCP, Active Directory and Anti-Virus softwareUnderstanding of Outlook/ExchangeBasic understanding of TCP/IP networkingExcellent communication and interpersonal skills. Able to work in a team and deliver good customer care and communicate clearly with othersProven ability to work independently and on own initiative within specified guidelines or processesIf you have the experience to carry out this role, then please do apply using your most up to date profile. Please do send your CV in the first instance. If you do not hear back with 48 hours, unfortunately your application has been unsuccessful.