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Technical Support Analyst / Engineer (Application Support)

Premium Job From Connected IT Recruitment
Recruiter: Connected IT Recruitment
Listed on: 4th April
Location: Slough
Salary/Rate: £30000 - £45000
Type: Permanent
Start Date: ASAP

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This vacancy is exclusive to Connected IT and is not being advertised by any other agency. An excellent opportunity has arisen for a Technical Support Engineer / Analyst to join an exciting and rapidly expanding, global software organisation based near Slough. Due to continued success, we are looking for a talented Technical Support Analyst / Application Support Analyst / Engineer to provide exceptional service to a growing and prestigious customer base including many blue chip and FTSE 100 organisations, working with a range of cutting edge technologies in a forward thinking and dynamic organisation.The technical support engineer / application support analyst / engineer must have a strong background in application support and complex troubleshooting across a range of technologies. You will be involved in decoding technical software output and installation logs, SQL database investigation, troubleshooting, bug reporting, customising software tools and getting involved in testing newly developed software. Technical Skills:The successful candidates will ideally have a sound understanding of general infrastructure and virtualisation tecnologies (Windows and/or Mac OS, Windows Servers, VMware/Citrix), networking principles and general application support experience. It would be desirable to have experience of SQL server including troubleshooting / SSRS / T-SQL. Programming / scripting experience with Powershell, VBScript or any similar language and software deployment experience with technologies such as SCCM would be benedficial, although knowledge of these technologies is not essential. Any interest or experience in Data Analytics / Big Data would be beneficial.Above all, the technical support engineer / application support analyst will be a great communicator, keen technologist and a hunger to learn new skills and develop their career. Key Skills: Windows Servers, Virtualisation, vmware, citrix, networking, SQL server, troubleshooting, analyst, analysis, application support, software troubleshooting, SCCM, T-SQL, Data Analysis, Big Data, EUC, Desktop Virtualisation