IT Support Engineer
Recruiter
The Flowminder Foundation
Listed on
2nd April 2020
Location
Southampton
Salary/Rate
£45181 - £50000
Type
Permanent
Start Date
ASAP
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Role: IT Support EngineerLocation: Southampton, UK
Start date: Immediate
Reporting to: Senior Data Analyst
Salary: £45,181 - £50,000 per annum
Deadline: ASAP
IT Support Engineer
Flowminder is currently seeking an IT Support Engineer to join our Data Engineering Team. The successful candidate will have the opportunity to work across a range of areas and play a central role in the continuous improvement of information systems across an international organisation. As such, the successful candidate will have the opportunity to work with a diverse and cross-functional team of developers, academics and data scientists. Ultimately, the IT Support Engineer will take ownership of technical projects related to the ongoing development and implementation of Flowminder's IT Service Management and Information Security programmes.
You will use your knowledge of best practice around security and data privacy to inform and develop our solutions for information security. You will support the wider Southampton team (including those outside the Data Engineering Team) with their information communication technology needs.
A resourceful problem solver, you will be comfortable digging into a problem, whether it means looking for guidance online, using your own knowledge or asking colleagues for support. You will have experience of handling sensitive data and maintaining relevant security standards. You will be comfortable communicating technical updates and requests to a wider project team. You will enjoy the variety of tasks at hand, adjusting quickly between varying degrees of autonomy. Of course, you won't do it all alone - instead, you'll find yourself in excellent company, well-supported by your colleagues' diverse skills, experience and knowledge.
You will be working closely with the Infrastructure Architect and will be comfortable working in a rapidly changing environment with each day consisting of many different communication needs, work package tasks and technical contributions.
You will find motivation by knowing that your work will make a positive difference to those most in need.
Responsibilities
- Own the organisation's IT Service Management programme
- Support Information Management across Flowminder, for a variety of data types:
- Organisational data (Finance, Human Resources, G-Suite)
- Client/partner data (Geospatial, Survey, Mobile Network Operator)
- Project data
- Support the implementation and continuous improvement of:
- Flowminder Data Governance, including implementing security standards for the handling of data at rest, in transit, and in use
- Flowminder's Information Security Management System
- Flowminder's Systems Development Life Cycle
- Support the workflow of:
- Analysts over the course of projects
- Some travel is anticipated
Essential Skills
- Bash, Python
- A strong interest in systems security, cybersecurity and vulnerability management
- Infrastructure management including the development of tooling
- System administration (Unix, Windows)
- High level of written and spoken English
Desirable Skills
- Bachelor's degree in systems engineering or a related discipline
- Familiarity with the core ISO27k standards, information risk and security management principles
- Virtualisation (VMware, VirtualBox)
- Familiarity with the EU General Data Protection Regulation (GDPR)
Other organisations may call this role Systems Engineer, Information Systems Engineer, Infrastructure Engineer, Systems Support Engineer, Programming Engineer, Senior Systems Administrator, or Python Engineer.
Stiftelsen Flowminder
Flowminder provides insights, tools and capacity strengthening to governments, international agencies and NGOs. Flowminder is a non-profit organisation composed of practitioners and academics from development, public health and humanitarian sectors. The mission of the organisation is to develop and operationalise new methods and data sources to support decision makers, improve operational efficiency and deliver services in low- and middle-income countries.
Flowminder has pioneered the use of mobile operator data to address development and humanitarian challenges. It uses statistical techniques to integrate traditional data from surveys and censuses, with data from satellites and mobile operators.
Working closely with researchers at the University of Southampton UK and elsewhere, Flowminder develops new methods and data to understand the distributions, characteristics and dynamics of human populations, and provides support for decision makers to leverage the operational opportunities of radically improved sociodemographic data.
So, if you're seeking your next challenge as an IT Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
