Client Services Executive - German Speaking

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Interested in Client Services graduate jobs in London and fluent in German? Want to kick-start your career at one of the UK's fastest growing FMCG companies? If you're a bilingual graduate and love dogs, this German Speaking Client Services Executive job could be ideal for you!Company profileIn this German Speaking Client Services Executive graduate job, you will be joining a revolutionary canine nutrition subscription company whose tailored recipes are keeping dogs happy and healthy across the globe. With a team of experts including vets, nutritionists and engineers (and their dogs) they have developed a super-smart way to create a bespoke dog food for every dog regardless of health or medical condition - Featuring in The Times 100 best small companies to work for and having over 20,000 5* reviews on Trustpilot they are improving the lives of dogs and their owners through healthy dogs by putting them at the heart of one of the most successful startups in the FMCG sector.Job descriptionIn this German Speaking Client Services Executive graduate job, you will be helping mold the customer services team with your flawless communication skills. Their Products and services launched in Germany in February, so as one of the first German specialists in the team, you will have the opportunity to work closely with the wider business and contribute first-hand to establishing yourself within a new market. You will play a vital part in improving processes and customer experience by picking up trends in customers' questions via phone and email and communicating them internally.Key responsibilitiesIn this German Speaking Client Services Executive graduate job, your responsibilities will include:

'€¢Answering customer queries via different channels both in German and English, responding to needs and providing solutions.'€¢Suggesting improvements to processes based on customer feedback'€¢Being knowledgeable in every area of the business and sharing it with customers as the face of the company.'€¢Attending and contributing to meetings'€¢Loving dogs and making customers feel like part of the family!

Job requirements

'€¢Native level German and fluent English - both written and verbal'€¢At least 1 years' experience in a similar role Customer Success role'€¢A passionate and tenacious individual with a desire to learn and grow'€¢Great commercial and business acumen'€¢Someone who thrives working in a fast-paced environment'€¢Fantastic organisational skills

Benefits of the job

'€¢A fantastic graduate starting salary of £25,000 - £27,000'€¢Generous share award package'€¢Structured training provided'€¢Beautiful offices in Richmond - there are plenty of pups to pat and daily lunchtime walks'€¢Free breakfast every morning and special breakfast on Friday'€¢Regular team and social events'€¢Pension and health benefits'€¢Season ticket loans and cycle to work scheme

Looking for German Speaking Client Services Executive graduate jobs and want to work for one of the most forward-thinking and revolutionary tech startups in the UK? If you're fluent in German and adore dogs, apply for this German Speaking Client Services Executive job in London today!Discover more FMCG graduate jobs in London and across the UK.SP-IND

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