Customer Success - German Speaking

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Interested in Client Services graduate jobs in London and fluent in German? Want to kick-start your career at one of the UK's fastest growing FMCG companies? If you're a bilingual graduate and love dogs, this German Speaking Client Services Executive job could be ideal for you!Company profileIn this German Speaking Customer Success Executive graduate job, you will be joining a revolutionary dog food subscription company whose tailored recipes are keeping dogs happy and healthy across the globe. A team of experts including vets, nutritionists and engineers (and their dogs) developed a super-smart way to create a unique recipe for every single dog - putting them at the heart of one of the most successful start-ups in the FMCG sector.Job descriptionIn this German Speaking Customer Success graduate job, you will be helping mold the customer services team with your flawless communication skills. As one of the first German specialists in the team, you will have the opportunity to work closely with the wider business and contribute first-hand to establishing yourself within a new market. You will play a vital part in improving processes and customer experience by picking up trends in customers' questions via phone and email and communicating them internally.Key responsibilitiesIn this German Language Speaking Customer Success graduate job, your responsibilities will include:

'€¢Answering customer queries via different channels both speaking in German and English, responding to needs and providing solutions.'€¢Suggesting improvements to processes based on customer feedback'€¢Being knowledgeable in every area of the business and sharing it with customers as the face of the company.'€¢Attending and contributing to meetings'€¢Loving dogs and making customers feel like part of the family!

Job requirements

'€¢Fluent in German speaking and English speaking - both written and verbal'€¢A 2.1 degree from university'€¢At least 1 years' experience in a similar role'€¢A passionate and tenacious individual with a desire to learn and grow'€¢Great commercial and business acumen'€¢Someone who thrives working in a fast-paced environment'€¢Fantastic organisational skills'€¢A love for dogs!

Benefits of the job

'€¢A fantastic graduate starting salary of £23,000 - £25,000'€¢The opportunity to use your fluent language skills'€¢Generous share award package'€¢Structured training provided'€¢Beautiful offices in Richmond - there are plenty of pups to pat and daily lunchtime walks'€¢Free breakfast every morning'€¢Regular team and social events'€¢Pension and health benefits'€¢Season ticket loans and cycle to work scheme

Looking for jobs for fluent German Speakers, interested in client services jobs and want to work for one of the most forward-thinking and revolutionary tech startups in the UK? If you're fluent in German and adore dogs, apply for this German Speaking Customer Success Executive job in London today!Discover more FMCG graduate jobs in London and across the UK.SP-IND

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